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HDFC Life Insurance Policy Download

Established as a joint venture between HDFC Limited and Standard Life Aberdeen, HDFC Life was incorporated in the year 2000. The company has so far insured 6.8 crore lives and settled 99.39% claims in FY 22-23. Having a diverse portfolio of over 60 products, HDFC Life offers products like pension, protection, savings, etc. [1] This page will give you an overall understanding of what a policy document is, how to check the status and download your HDFC Life insurance policy document, important details that are mentioned in a policy document, and customer care contact details.

What is a Life Insurance Policy Document?

A life insurance policy document is a legally binding contractual document between the insurance company and the policyholder. This document may contain the following data:

  1. Name of the insured person,
  2. Personal Information Details (phone number, address, email ID),
  3. Terms and conditions of policy,
  4. Sum assured or the amount of coverage that a policyholder is getting within the plan,
  5. Premium amount to be paid monthly/annually
  6. Effective date of policy initiation and renewal
  7. Tax certificate
  8. Claim process
  9. Proposal details

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Importance of HDFC Life Insurance Policy Document

Your life insurance policy document can hold great significance at the time of need. Here are some factors why it is essential to keep your policy document properly and review it:

  1. Dispute Resolution: In case any dispute arises between you/your family and the insurer, your policy document will serve as a reference document and help in conflict resolution.
  • Proof of Coverage: Your life insurance policy document is a document that becomes a document with your proof of coverage.
  • Understanding Your Benefits: Your policy document can be helpful in understanding and viewing all the benefits that you get within your life insurance.
  • Protection Against Fraud: Since your policy document is a legally binding document between you and your insurer, it is also a shield of protection for you against any fraudulent activity in case of any claim process.
  • Educational Tool: Your life insurance policy document also serves as an educational tool covering all terminologies, definitions, jargons etc of life insurance.

How To Check HDFC Life Insurance Policy Status And Download Policy PDF?

In order to check the status of your HDFC Life Policy or to download your policy PDF, you can choose an online or offline mode of getting the confirmation.

Online Mode

To check the status of your policy or to download your HDFC Life Policy document, you can either visit InsuranceDekho or HDFC Life’s website.

Check Policy Status or Download Policy PDF on InsuranceDekho

Step 1: Log on to InsuranceDekho’s Website

Log on to and click on ‘My Login’ button that’s on the extreme right of the page

Step 2: Enter Mobile Number & OTP

Enter your registered mobile number to receive OTP. Enter OTP.

Step 3: Check The Status or Download Policy PDF

Once you are in, open the dashboard to find the list of all insurance bought from InsuranceDekho. Select HDFC Life insurance and choose the option to check status or download the policy.

Check Policy Status on HDFC Life Insurance Website

To track your policy status or download policy through HDFC Life’s website, visit the page and follow similar instructions there as mentioned above. Note that the sections may be different on HDFC’s website as compared to InsuranceDekho’s.

Offline Mode

In order to check your policy status or to get a PDF in your email, you can connect with an InsuranceDekho customer support agent on call at 7551196989 or email

Important Details in a Policy Document

Below are the details on how your HDFC Life insurance policy document can be helpful:

  1. Coverage Details: With the help of your HDFC Life policy document, you will be able to review and verify your coverage details.

  2. Sum Insured: You can also get the details on the total annual sum insured available to you under your plan within your policy document.

  3. Tax Exemption Receipt: You can also save tax under Section 80D since your policy document comes with a tax exemption receipt.
  4. Policy Feature Details: From the key features of your policy, to the important considerations to keep in mind during the claim process are all mentioned in your policy document.
  5. Add-ons and Riders: Your policy document also covers the details on your add-on and riders..

  6. Renewal Details: Your policy document also covered the date of expiration and renewal of your life insurance policy.

How to report issues related to your HDFC Life Insurance policy?

Here are the ways through which you can connect with HDFC Life’s support channel [2]:

  • Call on 022 6113 1334 to connect with customer care team
  • To initiate contact via WhatsApp, connect on 8291890569
  • You can also email the team

In case you are not satisfied with the support by HDFC Life, you can also connect with their Grievance and Redressal team [3]

  • Email
  • Alternatively, you can choose to visit the nearest HDFC Life Branch office.
  • In case you have already raised your complaint, you can track it by putting your complaint reference number along with your policy number on HDFC Life’s redressal page and the support team will get back to you. [4]

You may choose to reach out to InsuranceDekho's customer support team for quick turnaround on your queries related to HDFC Life insurance policy in the following ways:

  • Email us at
  • Call on our helpline number at 755 1196 989 to speak with a dedicated customer support representative

You can also connect with Mr. Rohit Khurana, the Grievance Redressal Officer, at Should you have any more concerns related to your policy, you can connect with the Principal Officer at Further details can be found on our Grievance Redressal page.

Official Website of HDFC Life Insurance

For more details on HDFC Life Insurance policy document visit



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User Reviews

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What users are saying
  • All
  • Supportive team

    Insurancedekho helped me understand the importance of a joint life insurance plan for both me and my wife. Based on their recommendation, we bought HDFC Life Insurance. Their advice has come in handy, and now we enjoy the benefit of safety it provides. Thank you so much, team. 

    By Karthick arjuna
    On: Jun 21, 2024
  • Happy with Customer Support

    InsuranceDekho helped me get a good policy that added value for my money. Their customer support agent Payal Kumari was very good. I purchased HDFC Insurance from her through complete assistance.

    By Jagbindar Singh
    On: Feb 29, 2024
  • User Reviews Reflect Reality

    Reading positive user reviews initially attracted me to InsuranceDekho, and now, after experiencing their HDFC Life Insurance services, I can confidently say that their review section reflects reality. The positive reviews, including mine, show the company's commitment to excellence in life insurance services.

    By Yashdeep Singh
    On: Feb 28, 2024
  • Amazing Insurance Company

    I am impressed with the team of InsuranceDekho. They helped me in buying an HDFC life insurance policy. I got it online through the InsuranceDeko Online service. They had multiple types of life insurance and the expert team helped in buy the correct life insurance for me. Thank You!

    By Hitesh Kumar
    On: Jan 25, 2024
  • Quick Working process

    The payment process for buying HDFC Life Insurance was very quick and easy. It was hardly a 2-3 minute process of buying and issuing the HDFC Life Insurance Policy on InsuranceDekho.

    By Bhupender Saini
    On: Dec 04, 2023

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