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Niva Bupa Health Insurance

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Niva Bupa Health Insurance
Highlights
Cashless Approval TAT30 mins Cashless Claim Processing
Claim Settlement Ratio90.70%
Network Hospitals10,000+
Pre-existing Disease Coverage FromDay 1
Special BenefitsUnlimited restoration
Starting Premium for Rs. 5 lakhs SIRs. 550/month

Niva Bupa Health Insurance was formerly known as Max Bupa Health Insurance Company Limited. It was founded in 2008 and is a joint venture between the Bupa Group and Fettle Tone LLP. Through the establishment of the concept of "health insurance for freedom and not constraints," Niva Bupa strategically changed the narrative surrounding health insurance in India.

About Niva Bupa Health Insurance

Niva Bupa Health Insurance caters to a large number of customers including individuals, families and senior citizens with plans starting from the lowest premium of Rs. 20/day. There are over 10,000+ network hospitals associated with NivaBupa where you can claim cashless treatment in less than 30 minutes. Niva Bupa Focuses on building relationships with its customers because according to the company “health insurance is not only for annual transactions”.

Key Features of Niva Bupa Health Insurance

Listed below are the key features of Niva Bupa Health Insurance:

  • Relationship manager available 24x7: You can call the relationship manager for any of your queries related to your health insurance at any time. Your problem will be solved by the relationship manager even at midnight.
  • Maternity Benefits: Niva Bupa Health Insurance covers the expenses related to maternity like delivery, labour and pregnancy. It is the only company in India that provides only a 9-month waiting period for pregnancy coverage.
  • Fastest Claim Settlement: Niva Bupa has a record of settling its claim in a short period of time. The company settled its claim in less than 30 minutes.

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Disclaimer : Actual Premium might vary basis your location, age and number of members

Key Metrics 

Go through the key metrics of Niva Bupa Health Insurance from the table below:

Key Metrics

Data

Claim Settlement Ratio

92%

Solvency Ratio

1.67

Lives Covered

7 million+

Network Hospital

10,000+

Launch Year

2008

* Claim settlement ratio is the metric used to evaluate the insurance company on the basis of claims settled by them. The percentage of claims received and from that how much claim is settled is calculated and then the claim settlement ratio comes out. If the company has a claim settlement ratio greater than 85% then it is considered good to go for an insurance policy.

** Solvency ratio is used to calculate the financial stability of the company. It is used to measure whether the company is capable of paying its long-term debt or not.

Niva Bupa Health Insurance Plan List

  • Individual (17)
  • Family (17)
  • Woman (17)
  • Blood Pressure (17)
  • Kids (17)
  • Thyroid (17)
  • Diabetes (17)
  • Parents (15)
  • Maternity (3)
  • Heart (7)
  • Senior Citizen (9)
See More Plans

Eligibility to Purchase Niva Bupa Health Insurance Plan

There are a few eligibility criteria that should be fulfilled to purchase health insurance plans from Niva Bupa and those eligibilities are:

Age- For Purchasing health insurance plans from Niva Bupa eligibility for age is 18 to 65 years for an individual and it can go up to 70 years in some cases.

For children eligibility criteria of age is from 16 days to 18 years.

Niva Bupa Health Insurance Top Up List

    Name of PlanSum Insured
    Health Recharge Policy Min: 18 years; Max: 65 years2 Lakh - 95 Lakh Check Premium

    Top Plans Offered by Niva Bupa Health Insurance

    The top plans by Niva Bupa Health Insurance Company are tabulated below:

    Plan

    Plan Type

    Sum Insured

    Suitable For

    Aspire

    Individual and Family floater

    Rs. 3 Lakh to Rs.1 Crore

    Family

    ReAssure 2.0

    Individual and Family floater

    Rs. 5 Lakh to Rs.1 Crore

    Family

    Health Companion

    Individual and Family floaters

    Rs. 3 Lakh to Rs. 1 Crore

    Family

    Health Premia

    Individual and Family floaters

    1 Cr / 2 Cr / 3 Cr

    Family

    Riders Offered By Niva Bupa Health Insurance

    Riders are available in the health insurance plans of Niva Bupa and they are:

    • Hospital Cash: You can avail the benefit of hospital cash which will help you with the daily expenses during hospitalisation. It starts from 1000/day and increases as per the sum insured.
    • Safeguard+ Add-on: In this rider, all 4 Lists of Non-Payable items are paid up to the sum insured. Under this rider, if you will take a claim of up to Rs.1,00,000 in a policy year then there will be no impact on the no-claim bonus.
    • Personal Accident Coverage: This rider will help in financial security for your family in your absence. In case you met with an accident and due to that you died then your family will get 5 times of base sum insured of up to 1 crore.
    • International coverage: This rider will enhance your geographical coverage for your treatment and you will get coverage for the treatment you will take outside India.

    How to Purchase Niva Bupa Health Insurance Policy?

    There are two ways through which you can purchase the Niva Bupa Health Insurance policy, one is online and another is through agents.

    Purchase Niva Bupa Health Insurance Policy via the Insurer’s Website

    Please follow the given below process for purchasing Niva Bupa Health Insurance from its official website:

    Step 1: Visit the Niva Bupa Health Insurance Website

    On your search engine open the Niva Bupa health insurance website and visit the health insurance section.

    Step 2: Fill in the Required Details

    Fill in the basic information required such as name, contact number etc.

    Step 3: Choose a Plan

    Choose the plan and modify it by choosing the sum insured and riders according to your needs.

    Step 4: Provide KYC

    Provide your KYC details such as your PAN card number, aadhar card, photo etc.

    Step 5: Read Terms and Conditions

    Go through the terms and conditions of the policy and read carefully before purchasing.

    Step 6: Make Premium Payment Online

    After reviewing the plan go to the payment option and choose the payment option according to your convenience and make payment.

    Documents Required for Purchasing Your Policy

    • Copy of the Proposal Form and OTP Verification
    • Medical Reports
    • Address Proof (Aadhaar Card, Passport, Driving Licence, Electricity Bill, Telephone Bill, Voter ID).
    • Proof of age (10th or 12th Mark Sheet, Voter’s ID, Passport, PAN Card, Driving Licence)
    • Passport-size Photographs

    How to Claim Your Health Insurance?

    Niva Bupa is a company that is known for its hassle-free claim process and duration in which they settle the claim. Niva Bupa gives cashless treatment at their network hospitals. To file a claim for a network hospital you have to inform the company 48 hours before for planned treatment and within 24 hours for emergency treatment. For getting claims for the treatment taken at non-network hospitals you have to submit all bills and claim forms within 30 days of discharge and your claim will be processed within 7 days of submission.

    Awards and Achievements of Niva Bupa Health Insurance

    • Best BFSI Brands 2024 by Economic Times
    • Gold winner in the category of Healthcare Insurance Company of the Year by IAMAI
    • Best Health Insurer among standalone health insurance companies at the Mint BFSI Summit and Awards
    • Winner of ESG 2023 in Golden Peacock Awards and honoured in the esteemed category of ‘Swift & Prompt Insurer’ at the Annual Insurance Summit

    Niva Bupa Health Insurance - Customer Service & Support

    To connect with the Niva Bupa Health Insurance customer service and support team you can:

    Visit Insta Assist on Website at https://rules.nivabupa.com/customer-service

    Senior citizens may write to seniorcitizensupport@nivabupa.com for priority assistance.

    Download the Niva Bupa Health Insurance Application

    Raise a request for your query by registering your phone number on their website

    Send "Hi" on Whatsapp Number 9811956696

    Call for customer service- 18605008888

    You can also connect with InsuranceDekho's Customer Support Team by sending an email to support@insurancedekho.com or by calling +91-755 1196 989.

    Complaints & Grievance Redressal

    Niva Bupa has a well-settled grievance cell which will help you in addressing your concerns. You can contact them with the following information:

    Write at:

    Customer Services Unit

    Niva Bupa Health Insurance Company Limited

    (formerly known as Max Bupa Health Insurance Company Limited)

    Logix Infotec Park, D-5, 2nd Floor, Sector-59, Noida Pin Code - 201301.

    Near Noida Sector 59 Metro Station

    Customers may also visit any of the Branch offices/Branch GRO

    You can visit the website of Niva Bupa go to customer support click on Grievance redressal and then follow the steps given there.

    InsuranceDekho Grievance Redressal

    You can also contact the InsuranceDekho grievance cell at :

    grievance@insurancedekho.com . Or Contact Number: 7551196989

    Health Insurance News

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    What users are saying
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    • Prompt Claim Settlement

      I had to make a claim recently, and I was impressed with how quickly InsuranceDekho processed it. They were efficient and handled everything smoothly. Getting my claim settled by Niva Bupa Health Insurance was hassle-free.

      S
      Niva Bupa
      By Shubham Arora
      On: Jul 04, 2024
    • Comparison made easy with grea...

      Competitive prices are offered on comprehensive coverage by Niva Bupa health insurance packages. Their emphasis on preventative healthcare is what distinguishes them; their wellness initiatives encourage healthy living and aid in sickness prevention before it arises. All thanks to InsuranceDekho and their expert advisors for guiding me to Niva Bupa Health Insurance. InsuranceDekho has exceptional customer support staff.

      K
      Niva Bupa
      By Komal Shehrawat
      On: Jun 26, 2024
    • Budget Friendly Plans

      "Thanks to InsuranceDekho, I finally discovered a Niva Bupa health insurance plan that met my requirements and budget. Their website was really user-friendly, and I was able to comprehend everything without the need for an insurance professional. Niva Bupa's policies were clearly put out, allowing you to make an informed decision. I definitely recommend utilising InsuranceDekho to locate your ideal health insurance plan!"

      R
      Niva Bupa
      By Ritika Nehra
      On: Jun 05, 2024
    • Claim settlement made easier w...

      To be honest, one of my best decisions in life was to get Niva Bupa Health Insurance. Purchasing their Health Companion Plan changed my life, particularly during difficult times. Everything went well from the moment I submitted my claim until it was all resolved. I had assistance from the InsuranceDekho team at every turn. It was a tremendous relief not to have to worry about money and instead focus on getting healthier.

      A
      Niva Bupa
      By Abha Yadav
      On: May 21, 2024
    • Simple To Understand This Poli...

      The Health insurance plans available on the InsuranceDekho website are quite easy to understand. In no time I was able to buy the Niva Bupa Health Insurance Plan and I am very happy. Thank You!

      R
      Niva Bupa
      By Ritika Narula
      On: Apr 02, 2024