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Niva Bupa Health Insurance Policy Download

Niva Bupa Health Insurance Company Limited was founded in 2008 and is a joint venture between True North and Bupa. Formerly known as Max Bupa, Niva Bupa has covered over 1.2 crore lives and has a claim settlement ratio of 90.70%. [1] This page will guide you through downloading your policy, accessing health insurance documents, and addressing any additional queries regarding Niva Bupa Health Insurance’s policy document.

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Niva Bupa Health Insurance Plan List

  • Individual (17)
  • Family (17)
  • Woman (17)
  • Blood Pressure (17)
  • Kids (17)
  • Thyroid (17)
  • Diabetes (17)
  • Parents (15)
  • Maternity (3)
  • Heart (7)
  • Senior Citizen (9)
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What is a Health Insurance Policy document?

A health insurance policy document is a crucial document as it contains the necessary information for establishing and creating a legally binding legal agreement between an insurance company and the policyholder insured. This document may contain the following data as listed below:

  1. Policyholder’s name,
  2. Contact details (phone number, address, email ID),
  3. Terms and conditions of policy,
  4. Sum insured or the amount of coverage that a policyholder is getting within the plan,
  5. Premium amount to be paid monthly/annually
  6. Additional riders and opted add-on details
  7. Effective date of policy initiation and renewal
  8. Tax certificate
  9. Claim process
  10. Proposal details
  11. Health card

Importance of a Star Health Insurance Policy document

There are several reasons your policy document can hold great significance, they are:

  1. Dispute Resolution: In case there is a situation where a dispute arises between the insurer and the insured, this document is held as the binding document for checking the details
  2. Proof of Coverage: Your policy document encapsulated the proof of the total coverage being offered to you under the plan taken.
  3. Understanding Your Benefits: Your policy document will help you understand all the benefits that you can avail of within your plan.
  4. Protection Against Fraud: To make sure that you are protected against any fraud during the process of claiming your coverage, it is essential that you keep your policy document properly.
  5. Educational Tool: Your policy document also serves as a tool to understand various insurance-relate

How To Check Niva Bupa Health Insurance Policy Status And Download Policy PDF?

Online Mode

Check policy status or download your Niva Bupa Health Insurance Policy PDF through InsuranceDekho and Niva Bupa’s website. in the following ways:

Check Policy Status or Download Policy PDF on InsuranceDekho

Step 1: Log on to InsuranceDekho’s Website

To check via InsuranceDekho, log on to and click on ‘My Login’ placed on the extreme top right of the page.

Step 2: Enter Mobile Number & OTP

Enter your mobile number and OTP verification code to enter your dashboard.

Step 3: Check The Status or Download Policy PDF

You can choose to check the status of your policy, download the policy PDF as well as 5 previous service requests, and download the data.

Check Policy Status on the Niva Bupa Health Insurance Website

Step 1: Visit Niva Bupa Health Insurance’s Insta Assist Page

To track your policy status service request or download the policy PDF, go to the Niva Bupa website and select the "Customer Service" button located at the top right corner of the homepage. You will be redirected to the Insta Assist Page [2] or directly reach there through the customer service page [3]

Step 2: Enter Details

Choose the relevant topic and enter your registered mobile number and verify through OTP. Insta Assist will redirect you to the policy document page.

Step 3: Check Policy Status or Download Policy PDF

You can now choose the policy number for which you want to check the status. You will now be able to check the status of your current policy as well as download a PDF.

Official Website of Niva Bupa Health & Allied Insurance Co. Ltd.

For more details on the Niva Bupa Health Insurance policy document, visit

Offline Mode

To check the policy status or to download the policy PDF of Niva Bupa Health Insurance, connect with InsuranceDekho’s support team by mailing them to our registered email ID:

Tax Save
Save Tax upto ₹75000*
Under Section 80D

*Tax benefits are subject to changes in Income Tax Act.

Niva Bupa Health Insurance Top Up List

    Name of PlanSum Insured
    Health Recharge Policy Min: 18 years; Max: 65 years2 Lakh - 95 Lakh Check Premium

    Important details in a Policy Document

    Your Niva Bupa Health Insurance Policy document can help you with the following:

    1. Coverage Details: Review and verify your coverage details through your health insurance policy document
    2. Sum Insured: Your health insurance policy document also gives an understanding of the total sum insured available under your plan annually.
    3. Tax Exemption Receipt: Your policy document also helps you save taxes under Section 80D.
    4. Policy feature details: Your policy document contains information about the features of your policy.
    5. Add-ons and Riders: Your policy document also provides details of the add-ons and riders you have opted for.
    6. Renewal Details: You can also review your policy renewal information within your policy document as your policy renewal date and expiration date are the same.

    How to report issues related to your Niva Bupa Health Insurance policy?

    Connect with Niva Bupa Health Insurance’s support channels to report your issues in the following ways [3]:

    1. Niva Bupa Health Application
    2. Insta Assist Section on their website
    3. Use their "Chat With Us" option on the website
    4. Send "Hi" or "Hello" on Whatsapp Number 9811956696

    In case you are not satisfied with Niva Bupa Health Insurance, connect with them through Grievance and Redressal [5]

    If the complaint is still not resolved, contact Grievance Redressal Officer, Vikar Alam, at If you are not satisfied yet, you can escalate the issue to the Insurance Regulatory Authority through the IRDAI Grievance Call Centre.

    You can also reach out to InsuranceDekho's customer support team for further assistance:

    • Drop an email to
    • Reach out to InsuranceDekho's helpline at 755 1196 989 to speak with a dedicated customer support representative

    You can also reach out to Mr. Rohit Khurana, the Grievance Redressal Officer, at For more information visit our Grievance Redressal page of InsuranceDekho



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    • Prompt Claim Settlement

      I had to make a claim recently, and I was impressed with how quickly InsuranceDekho processed it. They were efficient and handled everything smoothly. Getting my claim settled by Niva Bupa Health Insurance was hassle-free.

      Niva Bupa
      By Shubham Arora
      On: Jul 04, 2024
    • Comparison made easy with grea...

      Competitive prices are offered on comprehensive coverage by Niva Bupa health insurance packages. Their emphasis on preventative healthcare is what distinguishes them; their wellness initiatives encourage healthy living and aid in sickness prevention before it arises. All thanks to InsuranceDekho and their expert advisors for guiding me to Niva Bupa Health Insurance. InsuranceDekho has exceptional customer support staff.

      Niva Bupa
      By Komal Shehrawat
      On: Jun 26, 2024
    • Budget Friendly Plans

      "Thanks to InsuranceDekho, I finally discovered a Niva Bupa health insurance plan that met my requirements and budget. Their website was really user-friendly, and I was able to comprehend everything without the need for an insurance professional. Niva Bupa's policies were clearly put out, allowing you to make an informed decision. I definitely recommend utilising InsuranceDekho to locate your ideal health insurance plan!"

      Niva Bupa
      By Ritika Nehra
      On: Jun 05, 2024
    • Claim settlement made easier w...

      To be honest, one of my best decisions in life was to get Niva Bupa Health Insurance. Purchasing their Health Companion Plan changed my life, particularly during difficult times. Everything went well from the moment I submitted my claim until it was all resolved. I had assistance from the InsuranceDekho team at every turn. It was a tremendous relief not to have to worry about money and instead focus on getting healthier.

      Niva Bupa
      By Abha Yadav
      On: May 21, 2024
    • Simple To Understand This Poli...

      The Health insurance plans available on the InsuranceDekho website are quite easy to understand. In no time I was able to buy the Niva Bupa Health Insurance Plan and I am very happy. Thank You!

      Niva Bupa
      By Ritika Narula
      On: Apr 02, 2024