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How to make two-wheeler insurance claim at Kotak General Insurance?


Written by Sumit Arora

Updated Oct 27, 2021

In the event of an unforeseen occurrence, insurance provides the ultimate peace of mind. Read this article to know how to make two-wheeler insurance claim at Kotak General Insurance.

Two-wheeler insurance is suggested for all two-wheeler owners since it protects the vehicle against damage or loss. Let's assume your treasured hobby is involved in an accident resulting in casualties and vehicle damage. You expect to be reimbursed for whatever expenses you incur since your insurance provider guarantees to pay you for the loss, right? For such situations, you have bike insurance under which you can make a claim.

How to make two-wheeler insurance claim at Kotak General Insurance?

How To Make Two-wheeler Insurance Claim At Kotak General Insurance?

When you file a claim for your motorcycle, you inform your insurance company about an occurrence that results in damage to the covered vehicle. It might be due to an accident, theft, or natural or man-made calamities. It necessitates that you submit an application in the correct manner asking for reimbursement for your expenditures. As a result, selecting a provider that is eligible to pay your claims is critical.

However, before diving into the two-wheeler insurance claim settlement procedure, it's important to understand the different sorts of claims.

Cashless Claims for Bike Insurance

A cashless bike insurance claim allows you to get your vehicle fixed for free. The sole requirement is that the services be performed at a network garage. You just pay the deductible amount that the insurer does not cover and return home with a repaired vehicle.

The insured pays a percentage of the entire claim as a deductible. It is chosen at the time of premium and IDV computation. On the other hand, network garage is one with whom the insurance has tie-ups. If you pick a network garage, your repair costs are paid directly to the garage.

Claims for Bike Insurance Reimbursement

In the event of a bike insurance reimbursement claim, you must pay for the repairs out of your own cash and file a claim later. After confirming supporting papers such as the original repair bill, receipt, insurance document, RC, and so on, should be provided to the company, the insurance company will then repay the incurred amount.

The Importance of Timely Information of a Claim

In order to benefit from cashless repair throughout the vast network of garages, the bike insurance claim should be lodged in advance. If the garage is not part of the insurance company's network, you can make a refund claim. Furthermore, the sooner you file a claim, the faster the bike will be fixed and you will be able to get a prompt refund.

Motor Insurance Claim Process

The process for filing a vehicle insurance claim is outlined here. This procedure may be used for a two-wheeler, a personal vehicle, a commercial vehicle, and other vehicles.

  • Submit a claim notification form and tell Kotak General Insurance company about the claim along with policy details.
  • Along with the form, provide all required papers, including a copy of your Registration Certificate (RC), a valid driver's license, and valid identification proof.
  • A vehicle inspection will be performed within 24 hours. 
  • If you file a claim for an accident on a Sunday or a holiday, the inspection will be done the next business day.

Take Away

A significant number of individuals currently possess two-wheelers. However, simply having insurance coverage is insufficient. Policyholders can only benefit from an insurance policy if they notify the insurance company about a claim in a timely manner.

Must Check:

Two Wheeler Insurance Companies

All About IDV And NCB In Two-Wheeler Insurance 

Disclaimer: This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard. 


Written by Sumit Arora

Sumit is an insurance industry veteran with more than 20 years in the industry. Sumit is a frequenRead More

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