Magma HDI Health Insurance FAQs
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Claim Settlement
Where can I contact for claim settlement services from Magma HDI?
You can intimate your claims at toll-free number 18002663202. Also, you can e-mail the claim details at customercare@magma-hdi.co.in.
Do I need to spend at least 24 hours in the hospital to get a claim?
Yes, every insured needs to be admitted for at least 24 hours in the hospital to get a claim. In the case of daycare procedures only, the duration can be less than 24 hours.
What is the procedure to avail the cashless facility in Magma HDI network hospital?
The policyholders can avail the cashless facility at our network hospital or can ask for claim as reimbursement. With Magma HDI, claims are now easy to access. You just need to download "Magma HDI" mobile app or visit the website "www.magma-hdi.co.in" to avail any of the following:
- Intimate and track claims
- Avail wellness services
- Download forms
- Search hospital for cashless facility
- Access your policy features and health card and more
What is the Claim Settlement Ratio of Magma HDI General Insurance Company?
The Claim Settlement Ratio of Magma HDI General Insurance Company for FY 2019-20 is 95.17%.
Critical Illness
How the amount is offered by the insurer under the critical illness plan?
The amount is provided in lump sum, which depends on the amount of the sum insured.
Who can opt for the critical illness policy under Magma HDI?
Under OneHealth policy of Magma HDI, the critical illness cover is provided as an optional benefit. Anyone who is aged between 18 years to 65 years can apply for this policy and opt for this benefit.
What are the names of the variant under OneHealth policy, which offers cover for critical illness?
There are four variants available under OneHealth Policy namely - Support, Support Plus, Shield and Premium, which offers cover for critical illness.
How much cover for critical illnesses are provided under each variant of OneHealth Policy?
Different variants of OneHealth Policy offer different coverage for critical illnesses, which are as follows:
- Variant 1 and 2: Support and Support Plus: Equal to sum insured
- Variant 3: Shield: Equal to sum insured or Rs. 10 lakh, whichever is lower and
- Variant 4: Premier: Rs. 10 lakh
Family
Can I purchase a family floater health insurance plan for my 5-year-old daughter?
No, Magma HDI holds no separate individual plan for kids. But, your 5-year-old daughter can get covered either with you or your wife in either individual or floater plans.
How many people can get coverage under the family floater health insurance policy?
When it comes to an individual plan, it covers a single person only. But, under the family floater plan, it covers maximum up to 4 adults and up to 3 children.
Who should buy Magma HDI family health insurance plan?
OneHealth Insurance Policy is the ultimate Magma HDI family health insurance plan that every individual who wishes to insure themselves as well as their family members should buy.
Can I change the sum assured during Magma HDI family health insurance tenure?
No! Unfortunately, sum insured cannot be changed during the policy tenure of your Magma HDI family health insurance policy. Any changes, if desired, can be requested at the time of policy renewal.
What is the advantage of Magma HDI family health insurance?
Magma HDI family health insurance policy OneHealth Insurance Policy offers advantages such as massive coverage, lifelong policy renewal, cashless treatment facility at 4,300+ network hospitals, easy claim settlement, Fitness Rewards & Applicable Wellness Services, restoration of the sum insured, free health check-up, cumulative bonus, affordable premium, etc.
What does Magma HDI family health insurance plan cover?
Magma HDI family health insurance policy covers expenses incurred on in-patient care, pre & post hospitalization, organ donor expenses, psychiatric treatment, IVF treatment, daycare treatment, domiciliary hospitalization, AYUSH treatment, e-opinion for any specified critical illness, air ambulance cover, worldwide emergency hospitalisation cover, cover for maternity, newborn baby and vaccination according to the variant purchased and more.
Does Magma HDI family health insurance policy offer tax deductions?
Yes! Magma HDI family health insurance policy offers tax benefits as per Section 80D of the Income Tax Act, 1961.
Feature
Does Magma HDI offer pre-hospitalisation and post-hospitalisation insurance cover for its customers?
Yes, Magma HDI offers the cover for pre-hospitalisation and post-hospitalisation medical costs for 30 and 60 days for Support and Support Plus variant, while for 60 and 90 days for Shield and Premier variant.
Does any bariatric surgery cover is offered to the policyholders by Magma HDI?
Yes, the coverage for bariatric surgery is provided up to Rs. 1 lakh.
Are daycare treatments covered under any plan of Magma HDI?
Yes, the insurer offers the coverage for daycare treatments up to the amount of sum insured.
Does Magma HDI provide the coverage for AYUSH treatment?
Yes, Magma HDI offers the AYUSH treatment cover. The limit of coverage depend on the chosen variant. As per the Support variant, the expenses of the AYUSH treatment are covered up to 10% of the sum insured. Under the Support Plus variant, the costs of the AYUSH treatment are covered up to 50% of the sum insured. While under the Shield and Premium variants of the plan, the coverage is provided up to the sum insured amount.
General Information
Does Magma HDI General Insurance Company provide any coverage for an accident?
Yes, under OneHealth policy of Magma HDI, the personal accident cover is provided as an optional benefit. Also, the insurer has one more dedicated plan offered to its customers, known as Individual Personal Accident, to cover the treatment for injury due to accidents.
What is the customer care number of Magma HDI General Insurance Firm?
The customer care number of Magma HDI General Insurance Firm is 1800-266-3202.
At what time I can call the customer care team of Magma HDI General Insurance Firm?
The customer care service of Magma HDI General Insurance Firm is available 24*7. So, customers can call anytime.
How many hospitals are there in the network of Magma HDI?
The Magma HDI General Insurance company have 4,100+ network hospitals.
Help to Buy
I want to buy a Magma HDI plan. From where I can purchase it?
To buy a health insurance plan from Magma HDI General Insurance, proposers can either visit Magma HDI’s official website, i.e. www.magmahdi.com or can purchase it from a reliable name in the health insurance sector, i.e. insurancedekho.com.
What is the customer care number of Magma HDI Health Insurance?
The toll-free number of Magma HDI Health Insurance is 1800 266 3202.
Individual
What is the age limit for the coverage of any individual under any Magma HDI plan?
Any individual person between the age group of 18-65 years is eligible to get the coverage under Magma HDI. Besides, if either parent is covered, the dependent kids above the age of 5 years are also eligible to get the coverage under the individual policy.
Under the individual plan of Magma HDI, what is the range of sum insured?
A wide range of sum insured is offered under the Magma HDI individual policy that ranges between Rs. 2 lakh and Rs. 50 lakh under different variants.
Is there any discount offered if I purchase a plan from Magma HDI health insurance for different tenures?
Yes, Magma HDI insurance company provides a discount of 10% on purchasing the plan for a tenure of 2 years and 12.5% on buying the plan for 3 years.
Who should buy Magma HDI individual health insurance plan?
Magma HDI individual health insurance is a perfect health insurance option for any individual who has a higher health risk or already has his parents covered for health insurance.
Can I change the sum assured during Magma HDI individual health insurance tenure?
No! You cannot change the sum insured amount during the policy tenure. However, changes to the sum insured amount can be made at the time of policy renewal.
What is the advantage of Magma HDI individual health insurance?
Vast coverage, easy claim settlement, lifelong policy renewal, cashless facility at 4,300+ network hospitals, Fitness Rewards & Applicable Wellness Services, restoration of the sum insured, cumulative bonus and free health check-up are some of the key advantages of the Magma HDI individual health insurance policy.
What does Magma HDI individual health insurance plan cover?
Magma HDI individual health insurance policy provides cover for in-patient care, pre & post hospitalization, daycare treatment, domiciliary hospitalization, organ donor expenses, psychiatric treatment, IVF treatment, AYUSH treatment, e-opinion for any specified critical illness, worldwide emergency hospitalisation cover, air ambulance cover, cover for maternity, newborn baby and vaccination under specific variant, etc.
Does Magma HDI individual health insurance policy offer tax deductions?
Yes! Magma HDI individual health insurance policy provides tax benefits as per Section 80D of the Income Tax Act, 1961.
Kids
I have an 11-year-old son. Can he get the coverage under an individual plan of Magma HDI?
Yes, any kid who is 5 or above is eligible to get the coverage under the individual plan by Magma HDI.
What are the features provided by the Magma HDI that gives coverage to kids?
The benefits offered under the Magma HDI health insurance plan for children comprises of pre & post hospitalisation, in-patient care, daycare procedures, vaccination charges, AYUSH treatment, domiciliary hospitalisation, free health check-up and so on.
Who should buy Magma HDI kids health insurance plan?
Magma HDI kids health insurance is a must buy for all parents who want to secure their dependent children under their health insurance coverage.
Can I change the sum assured during Magma HDI kids health insurance tenure?
No, not during the policy tenure! However, you can change your sum insured amount at the time of policy renewal.
What is the advantage of Magma HDI kids health insurance?
The key advantages of Magma HDI kids health insurance cashless facility at 4,300+ network hospitals, lifelong renewability, comprehensive coverage, sum insured up to Rs. 50 Lakh, free health check-up, cumulative bonus, hospital cash benefits, restoration of the sum insured, discount on long-term policy purchase, etc.
Does Magma HDI kids health insurance policy offer tax deductions?
Yes! Under Magma HDI kids health insurance, a policyholder gets tax benefits as per Section 80D of the Income Tax Act.
Maternity
Can I change the sum assured during Magma HDI individual health insurance tenure?
No! Unfortunately, the sum insured amount of Magma HDI maternity health insurance cannot be changed during policy tenure. The desired change can be made at policy renewal time.
What is the advantage of Magma HDI maternity health insurance?
Easy claim settlement, lifelong policy renewal, vast coverage, cashless facility at 4,300+ network hospitals, free health check-up, Fitness Rewards & Applicable Wellness Services, cumulative bonus, restoration of the sum insured are a few prime benefits of Magma HDI maternity plan.
Does Magma HDI maternity health insurance policy offer tax deductions?
Yes! Magma HDI maternity health insurance policy grants tax benefits as per Section 80D of the Income Tax Act, 1961.
What does Magma HDI maternity health insurance plan cover?
Magma HDI maternity health insurance policy provides maternity, newborn baby and vaccination for the newborn baby. Other features covered include in-patient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, IVF treatment, AYUSH treatment, and many more.
Do women members get the maternity coverage under the plans of Magma HDI?
Yes, women are offered with the maternity cover option for up to Rs. 1 lakh.
What is the waiting period to avail the maternity benefits?
A waiting period of 4 years is applicable to avail the maternity benefits under the Magma HDI.
Is coverage for vaccinations also provided with the maternity benefits under the health insurance plan of Magma HDI?
Yes, coverage for vaccinations is available with the maternity option under the Premium variant of OneHealth Insurance plan of Magma HDI. The cover for vaccinations is up to Rs. 10,000, which is included within limit defined for New Born Baby Cover.
Parents
What is the maximum entry age for parents in the plan offered by Magma HDI?
The maximum entry age for parents differs from policy to policy. But, Magma HDI does offer plans with the maximum entry age of 65 years.
Does Magma HDI provide a lifelong renewability option for parents?
Yes, Magma HDI offers the feature of lifelong renewability under the health insurance plans which allows the parents to get covered.
Who should buy Magma HDI parents health insurance plan?
Magma HDI parents health insurance policy is the ultimate purchase for any individual who is less than 65 years of age and wishes to insure themselves against unexpected medical expenses that may appear in a medical emergency takes place.
Can I change the sum assured during Magma HDI parents health insurance tenure?
No! Sum insured amount changes cannot be made during the policy tenure of Magma HDI parents health insurance. If you want to increase or decrease the amount, the ideal time would be policy renewal.
What is the advantage of Magma HDI parents health insurance?
Various advantages of Magma HDI parents health insurance include easy claim settlement, vast coverage, lifelong policy renewal, cover for self and spouse, cashless facility at 4,300+ network hospitals, free health check-up, cumulative bonus, restoration of the sum insured and multiple others.
What does Magma HDI parents health insurance plan cover?
Magma HDI parents health insurance policy provides cover for in-patient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, IVF treatment, AYUSH treatment, second medical opinion in case of specified critical illness, organ donor expenses and more.
Does Magma HDI parents health insurance policy offer tax deductions?
Yes! Magma HDI parents health insurance comes with the feature of tax benefits per Section 80D of the Income Tax Act, 1961.
Plan Coverage
Does any plan of Magma HDI offer outpatient cover?
Yes, the outpatient cover is offered by the OneHealth Plan of Magma HDI under its Premium variant.
Can I expect the coverage of air ambulance under any plan of Magma HDI?
Yes, Magma HDI offers the coverage for air ambulance under the Premium variant of OneHealth Insurance Plan.
Portability
During the portability option, does Magma HDI follow any specific guideline?
Yes, Magma HDI complies with the IRDA guidelines for implementing the portability feature.
When can someone choose the option of portability?
Anyone possessing a health policy can utilize the feature of portability only during the renewal time.
Premium
Does Magma HDI offer a discount on the amount of premium to its policyholders?
Yes, Magma HDI health insurance firm provides the discounts for opting multi-year policies. A 10% discount is given for choosing a 2-year tenure policy, while 12.5% discount is allowed for selecting a 3-year tenure plan.
Is there any premium rewards offered to the customers under Magma HDI plans?
Yes, the policyholders can earn fitness reward points maximum up to 10% of premium by participating in Fitness Rewards and Wellness Services.
What is the lowest premium amount for plans offered by Magma HDI?
The premium for Magma HDI health plans starts at Rs. 3,998* per annum. *The premium is subject to change.
Up to how much premium the tax benefits can be availed under the plans of Magma HDI?
When it comes to gain the tax benefit under Magma HDI, you can avail the benefit up to Rs. 25,000 as per the section 80D of the Income Tax Act 1961.
Senior Citizen
Name the plan of Magma HDI that covers senior citizens under it?
Magma HDI covers the people above the age of 60, i.e., senior citizens under its plan called OneHealth Insurance Policy.
Does Magma HDI offer the lifelong renewability for senior citizens under its plan?
Yes, the Magma HDI offers the lifelong renewability for senior citizens under OneHealth Insurance Policy.
Who should buy Magma HDI senior citizen health insurance plan?
Magma HDI senior citizen is an excellent policy for the elderly aged up to 65 years to get themselves secured for unexpected medical expenses that may incur during a medical emergency situation.
Can I change the sum assured during Magma HDI senior citizen health insurance tenure?
No, you cannot as it is not allowed by the insurer. However, you can make the desired changes in your sum insured amount at the time of renewing your Magma HDI senior citizen health insurance.
What is the advantage of Magma HDI senior citizen health insurance?
Some of the key advantages of Magma HDI senior citizen health insurance include superior cover, lifelong policy renewal, cumulative bonus, restoration of the sum insured, cashless facility at 4,300+ network hospitals, free health check-up, and various others.
What does Magma HDI senior citizen health insurance plan cover?
Magma HDI senior citizen health insurance policy covers inpatient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, AYUSH treatment, organ donor expenses, second medical opinion in case of specified critical illness, etc.
Does Magma HDI senior citizen health insurance policy offer tax deductions?
Yes! Magma HDI senior citizen health insurance offers tax benefits per Section 80D of the Income Tax Act, 1961.
Tax Benefit
How should I make the payment to get the tax benefit on the premium of Magma HDI health insurance plan?
Payment of premium can be made by any mode other than cash to get the eligibility for tax benefit as per the section 80D of the Income Tax Act 1961.
Can I know the highest limit of tax benefit up to which the premium of Magma HDI plans gets non-taxable?
When an individual of below 60 years purchases a plan of Magma HDI, he or she can avail the tax benefit of maximum up to the premium of Rs. 25,000. But, if the same policyholder buys a health insurance plan for a senior citizen, who is above 60 years of age, the tax benefit reaches to the premium to Rs 30,000. On the other hand, if a senior citizen purchases the policy of Magma HDI for himself, he can gain the tax benefit for up to Rs. 50,000 premium amount as per the section 80D of the Income Tax act.
Top-up
What are the deductible options offered under the top-up plan of Magma HDI?
The deductible options available under the top-up policy of Magma HDI are:
- Support Plan - Rs. 1, 2, 3 lakh
- Support Plus Plan - Rs. 1, 2, 3 lakh
- Shield Plan - Rs. 2, 3, 4, 5 lakh
- Premium Plan - Rs. 3, 4, 5 lakh
Woman
Does Magma HDI offer its women customers with the coverage of newborn baby cover?
Yes, Magma HDI provides the newborn baby coverage in addition to maternity benefits up to Rs. 50,000.
Who should buy Magma HDI woman health insurance plan?
Magma HDI woman health insurance is the perfect health solution for any woman planning to secure herself and her family against any medical emergency situation and the financial instability that may come with it. Women looking forward to getting maternity and newborn baby charges covered should also buy the cover.
Can I change the sum assured during Magma HDI woman health insurance tenure?
No! Unfortunately making sum insured changes during the policy tenure are not allowed. However, you can request the same at the time of policy renewal.
What is the advantage of Magma HDI woman health insurance?
Prime advantages of Magma HDI woman health insurance lifelong policy renewal feature, cashless facility at 4,300+ network hospitals, superior coverage, free health check-up, cumulative bonus, restoration of the sum insured, discount on long-term policy purchase, etc.
What does Magma HDI woman health insurance plan cover?
Magma HDI woman health insurance policy, OneHealth Insurance Policy provides cover for inpatient care, pre & post hospitalization, maternity expenses, newborn baby cover, vaccination expenses for newborn baby, AYUSH treatment, organ donor expenses, domiciliary hospitalization, daycare treatment, second medical opinion in case of specified critical illness, and more.
Does Magma HDI woman health insurance policy offer tax deductions?
Yes! Magma HDI woman health insurance provides tax benefits according to Section 80D of the Income Tax Act.
Do women members get the maternity coverage under the plans of Magma HDI?
Yes, women are offered with the maternity cover option for up to Rs. 1 lakh.