Acko Health Insurance

Acko General Insurance is India’s first digital insurance company. It was started in 2016 and from then on it has been the fastest-growing insurance company in India.,. Companies like Ola, redBus, Amazon and OYO are the partners with whom Acko has launched innovative products like trip insurance, electronics cover and hotel-stay insurance. It has covered over 50 million customers with different types of Insurance so far.

About Acko Health Insurance

Acko Health Insurance offers a wide range of health insurance through its online selling platform. Acko has covered the lives of 7.5 Cr+ people and given health insurance to them. With a claim settlement ratio of 98%, the company has disbursed the amount of 350 Cr+ to its customers.

Go through the key metrics of Acko Health Insurance from the table below:

*Claim settlement ratio is the metric used to evaluate the insurance company on the basis of claims settled by them. The percentage of claims received and from that how much claim is settled is calculated and then the claim settlement ratio comes out. If the company has a claim settlement ratio greater than 85% then it is considered good to go for an insurance policy.

**Solvency ratio is used to calculate the financial stability of the company. It is used to measure whether the company is capable of paying its long-term debt or not.

There are two ways through which you can purchase the Acko Health Insurance policy, one is online and another is through agents.

Purchase Acko Health Insurance Policy via the Insurer’s Website

Step 1 Visit the Acko Health Insurance Website

Visit www.acko.com or download the mobile app.

Step 2: Enter the required details

Enter the required details such as your age, dependent’s details, and some other personal information to get a health insurance quote.

Step 3: Processing

Once you buy the plan, it will take a few days to process the request.

Step 4: Policy Issuance

After processing your policy will be issued to you and your coverage will be counted from the date of purchase

There are two types of claims provided by the company to its customers, one is cashless and the other is a reimbursement claim. The cashless claim will be given at the network hospitals of the company and the reimbursement claim is for the non-network hospitals.

Awards and Achievements of Acko Health Insurance

• Golden Peacock Innovative Product Award 2019
• Acko Health Insurance won this award in 2019 from Financial Express
• Acko Health Insurance won 9 medals, including 3 golds, 5 silvers, and 1 bronze in Pitch BFSI Marketing Awards 2024

To connect with the Acko Health Insurance customer service and support team you can:

• Website: www.acko.com
• Email At: hello@acko.com
• Helpline Number: 1860 266 2256
• Courier: Acko General Insurance Limited,
  #36/5, Hustlehub One East, Somasandrapalya,
  27th Main Rd, Sector 2, HSR Layout,
  Bengaluru, Karnataka - 560102

Complaints & Grievance Redressal

Acko Health Insurance has a well-settled grievance cell which will help you in addressing your concerns. You can contact them with the following information:

• Website: www.acko.com
• Email at: grievance@acko.com
• Toll-Free Number: 1860 266 2256
• Grievance Redressal Officer:
  Acko General Insurance Limited
  #36/5, Hustlehub One East, Somasandrapalya,
  27th Main Rd, Sector 2, HSR Layout,

Ques 1. What is the age limit for ACKO Platinum health Plan?

Ans. People who all are above the age of 18 can buy the ACKO platinum health plan. You can add up to 10 dependents including 6 adults above the age of 18 years and 4 children between ages of 3 months to 25 years.

Ques 2. Can a 70 year old get health insurance?

Ans. Yes there are many companies that provide health to the 70 year old and people who are above that age. The company offer limited coverage with high premium.

Ques 3. What is the waiting period of Acko health insurance?

Ans. There are few plans like Platinum health plans that come with zero waiting period while in other plans there is an initial waiting period of 30 days and 1-2 years for PED.

Ques 4. What is claim settlement ratio of ACKO health insurance?

Ans. The claim settlement ratio of ACKO health insurance is 98%.

Ques 5. What is the waiting period in health insurance?

Ans. In simple language if we say it is the period during which you can’t get a claim for your treatment and you have to serve a waiting period to get a claim.

Ques 6. Which diseases are covered after 2 years in health insurance in India?

Ans. All diseases that come under PED like high blood pressure, thyroid, and diabetes are covered after 2 years in health insurance.

Ques 7. How is ACKO different from other insurance companies?

Ans. ACKO is different from other insurance companies because they sell their products directly to the customers. It is also known for its user-friendly digital platforms.

Ques 8. Is BP considered as a pre-existing disease?

Ans. yes high blood pressure is considered as a pre-existing disease.

Ques 9. Does ACKO have health insurance?

Ans. Yes ACKO has a wide range of products in health insurance that they offer to its customers.

Ques 10. Does ACKO provide cashless claim?

Ans. ACKO provide cashless claims to its network hospitals and reimburses the claim amount in the case of non-network hospitals.