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Acko Health Insurance Renewal

Founded in 2016, ACKO Health Insurance is a renowned health insurance provider that adopted the Digital-first approach for its customers' financial protection and safety against health issues. Headquartered in Bengaluru, the insurance company has a claim settlement ratio of 96.29% for FY 2023-24. Generally, ACKO health insurance policies are valid only for a year. In order to continue getting coverage benefits, one must renew their existing policy before it lapses.

The premium amount remains the same throughout the year, but various factors can affect it during the renewal. We have covered the different factors responsible for the increase in renewal premium amount and essential documents that one must file. Further, we have penned down simple steps to renew your ACKO health insurance policy using online and offline methods.

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Factors Affecting ACKO Health Insurance Renewal Premium

Some of the crucial factors that can result in a higher renewal premium amount include:

  • Age: Your health insurance premium amount may vary based on your age group. For example, young people might face fewer health issues in comparison to old age people crossing their 60s and 70s. Hence, the premium amount for senior citizens can be higher as compared to young people.
  • Lifestyle: Another crucial factor that is taken into account when renewing a policy is a customer’s lifestyle. For instance, a policyholder grew a new habit of smoking regularly. In this case, the policyholder who smokes has a higher risk of health issues than a non-smoker, resulting in a higher premium.
  • Pre-existing disease: Your renewal premium may increase, in case you suffer or develop a new medical condition since the last policy term, based on the risk.
  • Add-ons: Policyholders can make changes to their existing policies by choosing for new or more add-ons, resulting in higher renewal premiums.
  • Profession: Since the last policy term, if you have applied for a new profession or job that has a higher risk to your health such as armed professionals posted in terror inflicted areas, athletes, people working in mines etc, then chances are high that your premium may increase.
  • Inflation Impact: Your ACKO renewal cost may also increase due to inflation in the healthcare industry.

ACKO Health Insurance Renewal Date & Reminders

ACKO health insurance policyholders can check their renewal date using any of the following methods. Also, have a look at the different reminder options supported by the insurance company.

How to Check The Renewal Date?

Here are some of the simple methods to check your ACKO health insurance policy renewal date on your own:

  • Policy Documents: One of the easiest ways to track your policy renewal date is to go through the original policy documents released by the insurance company at the time of purchase on your registered email. The policy documents include the date of expiry for the current plan. The day your policy will expire will be your date of renewal. In case you miss renewing it within the renewal time, you may lose coverage and associated policy benefits. Hence, get your policy renewed before or on the expiry date to avoid any coverage issues.
  • Check ACKO Website or Mobile App: Policyholders can make a visit to the official website of Acko, log in to their existing account, and directly check the policy details, including their renewal date. Another way is to download the mobile app, sign in to your account, visit the renewal tab, fill in the requested details, and check your renewal status. You can even make a visit to the InsuranceDekho website to track your renewal status.
  • Contact Support: Call 1800-266-2256 for quick assistance from ACKO's support team or directly connect with InsuranceDekho's advisors on 755 1196 989. The support team will request a few details related to your current insurance plan, such as your policy number, name, etc., to track the exact status. Within a few minutes, they will provide more information on your policy expiry date and renewal options.

NOTE: ACKO health insurance policyholders are provided a grace period in case they missed renewing their current insurance plan by the set expiry date.

*The grace period implies the extra time provided by insurance companies to policyholders to renew their existing plans. At times, policyholders fail to renew the policy on time due to different reasons. Renewing within the grace period prevents them from losing coverage benefits, re-applying for the policy from scratch, and paying heavy fines. Keep in mind that the grace period may vary for different policies and insurance companies.

Reminder Options

The insurance company uses the following methods to remind policyholders of their renewal date.

  • InsuranceDekho Reminder: Email and WhatsApp features are the common channels used by InsuranceDekho's support team to send reminders and update policyholders on their renewal date.
  • Email or SMS by the Insurer: ACKO's insurance support team sends renewal notification along with payment link via email or SMS for policy renewal.

Advantages of Policy Renewal

Renewing your current ACKO health insurance policy on time can offer you several benefits, such as:

  • Continuous Coverage: Medical health issues or emergencies are unpredictable. No one knows when you might require financial support or need to claim your insurance plan. In such a case, having an inactive plan can make things worse for you. Hence, it is best to renew your existing plan on time and keep reaping its benefits, especially during emergencies.
  • Lower Premiums: Policy lapse can result in higher premiums, hence, to avoid paying a higher amount try to renew your plan before it expires and gain other benefits.
  • No Claim Bonus: Certain policyholders do not raise any claim during the entire policy tenure. In return, a bonus is awarded to these policyholders, i.e., renewal discounts or lower premiums. However, one can lose this benefit if there is any gap in the policy.
  • Reduced Waiting Period: The waiting period works well for active policy years and continues to the next cycle if renewed on time. However, if there is a gap, the waiting time will start from scratch.

*The waiting period is a set time frame during which the benefits are not available or payable to the policyholder for certain specific health insurance plans.

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Acko Health Insurance Plan List

    Name of PlanSum Insured
    Health Insurance PolicyMin: 91 days; Max: No restriction Check Premium
    Corona Kavach PolicyMin: 1 day ; Max: 65 years50,000 - 5 lakh Check Premium
    Arogya Sanjeevani PolicyMin: 3 months; Max: 65 years1 Lakh - 5 Lakh Check Premium
    Secure Shield Policy Check Premium

    Consequences of Not Renewing Your ACKO Health Insurance Policy

    Some of the potential risks and consequences that a policyholder might have to face due to non-renewal of ACKO Health Insurance policy include:

    • No Claim: Customers can avail various coverage benefits and financial support during medical emergencies with a health insurance policy. But, if the policy lapses, customers can neither claim insurance nor gain access to any other benefits.
    • Loss of NCB Benefits: Even if you made no claims during the last policy tenure, you cannot access NCB benefits any longer if there is a gap in the policy.
    • Longer Waiting Period: Due to policy lapse, customers will have to restart their waiting period from zero again, i.e., serve a longer waiting period. In short, you will have to manage your treatment from your own income till the waiting period is complete.
    • Re-application: Non-renewal of existing policy may result in re-application of health insurance plan to gain coverage, i.e., paying a higher premium. Also, there are good chances of your request being denied based on your health condition.
    • Financial Risks: Managing medical costs on your own can be expensive for most individuals. Health insurance plans offer more financial stability during emergency situations and advanced medical treatments. If you do not renew your policy on time, you may have to bear out-of-pocket expenses which can impact your daily lifestyle, money management, and health.
    • Health Screening: In case of policy lapse, customers will need to re-apply for a new policy to get coverage, resulting in undergoing health screening again.

    Factors to Consider While Renewing ACKO Health Insurance Policy

    Here are the key factors to take into account when applying for the ACKO Health Insurance Renewal process:

    • Policy Details Verification: Look for changes in inclusions/exclusions or terms and conditions of your policy before making payment for renewal. Ensure that the changes (if made any) meet your medical requirements.
    • Assess Your Health Condition: During your policy tenure, you may undergo various health changes so make sure to assess your condition and apply for add-on covers during renewal or visit other suitable plans.
    • Policy Portability: Policyholders also have the option to switch to a different health insurance company if not satisfied with the benefits of their current insurer. During the time of renewal, one must also take this factor into account. Remember, your NCB benefits will remain intact even if you transfer your policy to another insurer.
    • Waiting Period: Get more details about your waiting period and its competition, review to know when you can start gaining coverage and other benefits for a specific disease, maternity, etc.
    • No Claim Bonus (NCB): Learn more about the No Claim Bonus benefits and how you can use it during the policy renewal process.

    Documents Required For Renewal

    Here is the list of documents that one must submit to renew their existing ACKO Health Insurance Policy:

    • Fill and submit the policy renewal form with all essential details and signature.
    • Make sure to attach previous policy documents, if any.
    • Age-proof documents, such as Birth Certificate, Passport, or Driving License
    • Identity proof documents, i.e., PAN card, Voter's ID, etc.
    • Proof of address documents, such as bank statement, Ration card, Aadhaar card, etc.
    • Attach your medical history and test reports.
    • Submit Passport-size photographs

    Online Payment Options for ACKO Health Insurance Policy Renewal

    ACKO Health Insurance Company supports Digital Payment Applications like UPI payment apps and Debit/Credit card options to make the payment online for policy renewal. Customers can opt for net banking to make a quick payment and renew their existing health insurance plan without any hassle.

    How to Renew ACKO Health Insurance Policy?

    Both online and offline methods are available for policyholders to renew their existing ACKO Health Insurance plan. Use the below-listed steps to complete the process of policy renewal.

    Online Procedure

    Choose from the different methods to renew your existing health insurance policy from ACKO online:

    Online Procedure of ACKO Health Policy Renewal with InsuranceDekho

    Step 1: Browse www.insurancedekho.com and check the top menu options. Go to the "Support" option to proceed further.

    Step 2: A drop list will appear on the screen, click "Renew Policy" to continue the existing insurance plan.

    Step 3: Add your registered mobile number and proceed with the "OTP request" setting to log in to your account.

    Step 4: Provide the OTP received on your mobile number to access information related to the ACKO health insurance plan.

    Step 5: Press the "renew" button to continue with the renewal process.

    Step 6: Your ACKO health insurance policy will renew as you add your payment details and complete the renewal premium payment process.

    Online Procedure of ACKO Health Policy Renewal via the Official Site

    Follow these simple steps to renew your current ACKO Health Insurance Policy online via their official website:

    Step 1: Browse www.acko.com and login the official website with your registered mobile number. In the top menu bar, click on the "Renewals" button.

    Step 2: A list of options will appear on your screen, click the “Health” option under Renew Insurance.

    Step 3: You will be redirected to a page requesting details like your “Policy Number”. Fill in your current policy number and proceed further.

    Step 4: After providing your policy number, press the "Renew" button.

    Step 5: You can check the renewal payment amount here and proceed with the payment procedure.

    Step 6: Once the payment is complete, you will receive a new policy document and confirmation mail on your registered mail ID updating about ACKO health insurance policy renewal.

    Why Renew With InsuranceDekho?

    • Neutral Perspective: InsuranceDekho's team provides unbiased advice and complete insights related to a policy, ensuring it meets your needs and budget.
    • Reminders and Alerts: Send clients and customers renewal reminders and timely updates related to their insurance coverage on different channels.
    • Continuous Support: Whether a customer needs support during the claim process or policy renewal, the support team and executives at InsuranceDekho provide quick assistance.
    • Port Feature: If a customer feels unsatisfied with a specific insurer, InsuranceDekho's team will help you connect with a new insurer and assist in the transfer process.

    Offline Procedure

    Customers can even choose from the below-listed offline methods to renew their ACKO Health Insurance plan.

    • InsuranceDekho Relationship Manager: You can connect with an InsuranceDekho executive on call or write to us on support@insurancedekho.com to get help. You can also opt for home assistance service and the right guidance for policy renewal by sending a request directly to InsuranceDekho's Relationship Manager.
    • Insurer's Branch Office: Feel free to call the customer care number 1800-266-2256 and directly get details about the policy renewal from the appointed executive. You can even make a visit to the nearby branch office for policy renewal and understand available plans.

    Renewing Your Expired ACKO Health Insurance Policy

    Here are a few crucial points to keep in mind when applying for renewal of an expired ACKO health insurance policy:

    • Eligibility: Generally, a grace period of 15 to 30 days is provided under ACKO health insurance based entirely on the terms of your chosen medical plan.
    • Condition: Policyholders cannot access any coverage benefits during the grace period, i.e. from the expiry date to the day of renewal. You cannot apply for any claims or reimbursement for medical costs incurred during the grace period.
      Example: ACKO health insurance support team sends a notification for policy expiry dated 15th September, but you failed to renew your policy due to any reason. Your grace period for the existing policy will be automatically set to 30th September. In this case, if you made the renewal premium payment by 22nd September, any medical costs or expenses incurred between 15th September to 22nd September will not be reimbursed or payable by the insurance company.
    • Premium: Till you make any additional changes to your pre-existing health insurance policy, i.e., apply for add-on covers or update changes in medical condition or age slab factor, your premium will remain the same.
    • Renewal Process: Check the above section to understand the renewal process for the ACKO health insurance policy.

    What to Do If You Are Dissatisfied?

    There are cases in which policyholders have concerns, queries, and issues related to the service of their current insurance company. In such a case, here are the different methods to file your request or connect with an expert to resolve your issues.

    • Discuss Issues During Renewal Contact: Policyholders can connect and communicate with InsuranceDekho's executives directly during the renewal contract period. They can share their concerns and get a quick update on the policy changes and other details.
    • Porting Your Coverage with InsuranceDekho: The port feature supported by InsuranceDekho is another great way to transfer your existing plan with another insurance company of your choice without affecting NCB benefits and other advantages. The InsuranceDekho support team will provide the right guidance and solution based on your requirements.
    • Connect with an InsuranceDekho Advisor: Customers can either reach out to InsuranceDekho's advisors via call at +91-7551196989 or send an email to support@insurancedekho.com for quick assistance.

    Common Myths About Renewal

    Most people have false beliefs about how to renew their health insurance plans. Let us examine some of the common myths related to policy renewal.

    Myth 1: Health insurance is not necessary for young individuals.

    Reality: Most people have a misconception that people who are young and fit do not require health coverage. Well, none of us can predict the future, health issues can happen to anyone and anytime. So, it is best to get your health insurance plan renewed every time despite being young or fit. Also, young people have lower premium rates than senior citizens, so take a good advantage and plan right.

    Myth 2: Health Coverage is Available as You Purchase the Plan

    Reality: Another common misconception among people that still exists is health coverage and other benefits will be accessible to the policyholder as they make the payment for the policy. However, this is not true as certain medical conditions are only available post a certain waiting period. Once the waiting period is over, only then you can gain coverage for your critical illness. In case of renewal, if there is a gap in the policy then only your waiting period will start from zero. In case you renew on time, the waiting period benefits will be continued to the next cycle.

    Myth 3: Not Essential to Review Policy Terms During Renewal Process

    Reality: Policyholders believe that there are hardly any changes made to the insurance policy terms and conditions. However, changes can be made to the terms and conditions at any time, hence review your policy terms before renewal and ensure the policy meets your requirements.

    ACKO Health Insurance Renewal: Customer Support & Assistance

    Customers can reach out to the support team for policy issues and concerns any time during the ACKO health insurance renewal process using the following options.

    Contact ACKO Health Insurance

    • Visit Google Play or the Apple App store and download the mobile app of ACKO Insurance.
    • Communicate with ACKO customer care executives directly on 1800-266-2256
    • Send your concerns or policy issues via email option at hello@acko.com

    Contact InsuranceDekho

    Customers can even reach out to InsuranceDekho's support team to discuss their queries and grab more information on the ACKO health insurance renewal process using the following channels.

    • Send a mail directly to InsuranceDekho's customer care executive at support@insurancedekho.com
    • Call the helpline number 755 1196 989 to discuss your concern directly with the support representative and get quick solutions.

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