TATA AIA Life Insurance Customer Login Portal
The TATA AIA Life Insurance Portal gives its customers a smooth user experience while buying insurance policies. Once you open the portal, there are seven distinct tabs at the top: Tax Saving Plans, Buy Term Plan, Plans, Calculators, Customer Service, Where Do I, and More.
On the homepage, you’ll see the most popular Term Insurance, Term+Wealth, Combo Solution, Savings Solution, and Retirement plans. Each plan features a “Know More” option, providing detailed information on the benefits and features. Further, there’s a “Calculate Life Insurance Premium” section where you can enter the required details and get the premium calculated for different plans.
As you scroll down the webpage, you'll come across the "I am a happy member" section. Below this, you’ll find several useful options, like Pay Premium, Download statement, Register claim, Raise service request, Other services, Pay Premium using WhatsApp, and I wish to log in. Simply click on the option that matches your desired service.
Term Life Insurance Premium Calculator
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Choose required coverage to secure your family’s future
Features Offered by TATA AIA Life Insurance Portal
Below are some of the top features offered by the TATA AIA Life Insurance portal:
Check Top Selling Plans
The TATA AIA Life Insurance Portal allows you to explore the top-selling insurance plans offered by the company. This feature helps you understand which policies are the most popular and why they are the best choices for your needs.
Customer Login
One can access the customer dashboard by clicking on the “I Wish to Login” option. This feature allows you to view the policy details, update your information, and manage various aspects of your insurance.
Track Application
The portal also allows policyholders to check the status of their insurance applications online so they can stay updated on the progress of their requests.
TASHA – Tata AIA Chatbot
TATA AIA has developed a chatbot named “TASHA” to enhance customer service. Whether you are a new or existing customer, TASHA provides real-time support and resolves all customer queries 24*7.
Locate Branch
The portal also gives the option to locate TATA AIA Life’s nearest branch. To use this feature, click on More > Branch Locator from the seven tabs at the top. Enter your state and city or Pincode, and the webpage will show you all the nearest branches.
How to Login at TATA AIA Life Portal?
To log in at the TATA AIA Life Insurance portal, follow the below-mentioned steps:
Step 1: Open the TATA AIA Life Insurance website and scroll down the webpage. Then, click on the “I wish to login” option.
Step 2: On the portal, you’ll find two options, “Individual” and “Non Individual.” You can choose the one accordingly, then enter your registered Email/Phone Number or Policy Number and DOB.
Step 3: You can either “login with OTP” or “login with Password.”
Step 4: Once done, you’ll be able to access your dashboard and manage your account.
Forgot Password and Username/User ID Assistance
If you've forgotten your password and are having trouble logging into the TATA AIA Life portal, follow the steps below to reset it.
Step 1: Open the official website of TATA AIA Life Insurance and tap on the“I wish to log in” option.
Step 2: On the Login page, click on the “Forgot Password” option.
Step 3: On the next page, provide your registered Email, Phone Number, or Policy Number and DOB.
Step 4: Click on “Reset”.
Step 5: You'll be redirected to a new webpage where you can create a new password and regain access to the account.
TATA AIA Customer Support
There are several convenient options available to connect with the Customer Care team of TATA AIA Life:
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WhatsApp Support
For application & policy-related queries, contact them via WhatsApp. Send a “Hi” to 7045669966 from your registered mobile number.General Customer Service (For Indian Residents)
You can call the customer support team at 1-860-266-9966 during operating hours, i.e. 10:00 AM to 6:00 PM, Monday to Saturday, or mail at customercare@tataaia.com.
NRI Customer Support
NRI customers can reach out to TATA AIA Life Insurance using the helpline number 022 6251 9966 from 10:00 AM to 7:00 PM IST, Monday to Saturday. NRIs can also send inquiries or requests to nrisupport@tataaia.com from their registered Email ID.
References:
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https://www.tataaia.com/
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FAQs
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How will I receive the claim payout?
Tata AIA Life offers claims payout to the claimant through NEFT(National Electronic Fund Transfer) or by Cheque.
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How can I file a claim for my Tata AIA Life Insurance policy?
The claimant can choose to file the claim online on Tata AIA Life website or by visiting any Tata AIA Life Insurance branch office to file for a claim.
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What is the claim settlement ratio of Tata AIA Life insurance?
Tata AIA Life has featured a high claim settlement ratio of 99.06% in the FY 2019-20.
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How long does Tata AIA Life Insurance take to settle a claim?
Tata AIA Life Insurance takes 30 days to settle a claim after receiving the claim intimation and documents. If in any case the claim requires investigation it takes 90 days for Tata AIA Life Insurance to settle a claim after receiving the intimation and documents.