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TATA AIA Life Insurance Claim Settlement

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TATA AIA Life Insurance
Highlights
Claim Settlement Ratio98.02%
Customer Care10:00 AM to 7:00 PM
Death Benefit Paid For2,954 Policies
Inception2000
Presence216 branches
Total Death Benefit Paid222.47 Crore

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1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Claim Settlement of TATA AIA Life Insurance

Tata AIA Life has featured a high claim settlement ratio of 98.02%in the FY 2020-21. Tata AIA Life lets the claimant file for a claim both online and offline. The claimant can request for a claim on Tata AIA Life website or at any branch office. Tata AIA Life Insurance follows a hassle-free and ensures transparency in claim settlement to avoid any possibility of frauds.

  • How To Make Claim

    Tata AIA Life Insurance Claim Settlement Process - Online

    Tata AIA Term Insurance claim be requested online on the website by following these simple steps:

    Step 1: Online Claim Intimation

    The claimant needs to fill in information in the online portal provided at the ‘Claims’ page of Tata AIA Life Insurance website. By filling this form the claimant informs the insurance company about the claim. 

    Step 2: Submission of Claim Requirements

    After intimation of claim to the insurance company required documents need to be submitted for claim examination. The claim request and documents are assessed by the claims team.

    Step 3: Claim Decision and Payout

    When the documents related to the claim are assessed completely a claim decision is made. Claimant is notified about the claim payout.

    Tata AIA Life Insurance Claim Settlement Process - Offline

    Tata AIA Life insurance claim can be intimated at the Tata AIA Life branch office to the claims teams. The policyholder/claimant can visit the branch office to file for a claim. Tata AIA Life has a knowledgeable team of experts that assists the claimant at every step of the claim settlement process.

  • Documents Required

    Documents Required for Tata AIA Life Insurance Claims

    Following is the list of documents required for Tata AIA Life Insurance Claims:

    Type of Claim

    Documents Required

    Natural Death Claims
    • Copy of Claimant’s Statement
    • Original Policy Documents
    • Copy/Original Physician’s Statement
    • Copy/Original Death Certificate issued by local authority
    • Claimant’s Photo ID Proof
    • Claimant’s Address Proof
    • Copy of Cancelled Cheque/Bank Passbook/Bank Statement

    Accidental Death
    • All the mentioned documents in natural death claim category
    • Copy of Post Mortem Report
    • Copy of FIR/Punchnama/Inquest Report
    • All Medical Reports

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TATA AIA Life Insurance User Reviews

4.8
Rating based on
66 User reviews
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Claim Process at TATA AIA Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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TATA AIA Life Insurance Claim Settlement FAQs

  • Who will receive the claim payout/claim benefit?

    The nominee/beneficiary/legal heir is entitled to receive the claim payout/benefit as mentioned in the policy by policyholder.

  • How will I receive the claim payout?

    Tata AIA Life offers claims payout to the claimant through NEFT(National Electronic Fund Transfer) or by Cheque.

  • How can I file a claim for my Tata AIA Life Insurance policy?

    The claimant can choose to file the claim online on Tata AIA Life website or by visiting any Tata AIA Life Insurance branch office to file for a claim.

  • What is the claim settlement ratio of Tata AIA Life insurance?

    Tata AIA Life has featured a high claim settlement ratio of 99.06% in the FY 2019-20.

  • How long does Tata AIA Life Insurance take to settle a claim?

    Tata AIA Life Insurance takes 30 days to settle a claim after receiving the claim intimation and documents. If in any case the claim requires investigation it takes 90 days for Tata AIA Life Insurance to settle a claim after receiving the intimation and documents.

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