TATA AIA Life Insurance Claim Settlement

Step 1: Open the Official Website of Tata AIA

Open the official website of Tata AIA and click on the “Customer Service” option. After that, click on the “Claim With Ease.”

Step 2: Register Your Claim

You’ll be redirected to a new web page where you have to click on the “Register Claim Online” option.

Step 3: Fill Out the Information

Then, fill out the required information, such as your policy number, DOB, mobile number, and email ID. After that, click on the “Authenticate” option.

Step 4: Upload Your Documents

On the new page, upload all the required documents. Once the insurer verifies these documents, the claim amount will be disbursed.

With Tata AIA, there are several other options to file a claim:

• Call their customer care number at 1-860-266-9966

• Type CLAIM & send a WhatsApp message to +91-7045669966

• Download the claim form and visit any of their branch offices

• Email at claims@tataaia.com

• Send your query by post at:

Tata AIA Life Insurance Company Limited,

Claims department:

9th Floor, B wing,

I-Think Techno Campus (Lodha)

Behind TCS, Pokhran Road No.2,

Thane(West), Mumbai - 400 607

In the next section, we will talk about what are the necessary information required to fill up the claim form.

Details to be Filled in the Tata AIA Life Claim Form

While filling up the Tata AIA claim form, you need to fill in the following details.

• Details Of Life Assured

Policyholder’s personal information, such as their name, father’s name, address, mobile number, email ID, and policy number is needed.

• Claimant Details

Claimant Details, including Claimant Name, DOB, Address, Contact details, relation with Life Assured, PAN, bank details, etc.

• Supporting Documents

With the duly filled claim form, you will also need to attach some other supporting documents, including death certificates, medical reports, policy documents, and others, as per the insurer’s request.

Step 1: You can register your claim online or download the claim form from the official website of Tata AIA.

Step 2: Provide the insurer with the required documents while filing the claim.

Step 3: Upon receiving your claim, the insurer will check and verify all the documents that you have submitted.

Step 4: Once the company has verified your documents, they will approve the claim and disburse the amount to the respective bank account.

Step 2: On the new page, scroll down, and you will find the “Track Your Claim” option. Under that option, you will find “Individual Policy” and “Group Policy”.

Step 3: Click on the policy that you want to access.

Step 4: On the new webpage, enter your “Policy number” and “Case number.” Click on the “Show Status” option.

Offline

If you want to know the claim status offline, reach out to the Tata AIA Life Insurance support team via their helpline number at 1-860-266-9966 (10:00 AM to 7:00 PM IST, Monday to Saturday)or you can also visit the nearest branch office of the insurer (2).

Alternate Method

If you have bought the Tata AIA life insurance policy via InsuranceDekho, reach out to our customer support team at 755 1196 989 to know the claim status or write an email to support@insurancedekho.com.

• Call: Call at 755 1196 989; the number is operational 24*7 except on national and gazetted holidays.

• Email: If you prefer emailing, reach out at support@insurancedekho.com.