Ageas Federal Life Insurance Claim Settlement
Claim Settlement Ratio | 95.07% |
Customer Care | 10:00 AM to 6:30 PM |
Death Benefit Paid For | 1,366 Policies |
Inception | 2008 |
Presence | 3,000 Branches |
Total Death Benefit Paid | Rs. 63.27 Crore |
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Claim Settlement of Ageas Federal Life Insurance
Ageas Federal Life Insurance (formerly IDBI Federal Life Insurance Co Ltd.) has a claim settlement ratio of 95.07% in the financial year of 2020-21. This is among the top in the entire country, and this goes to show that the company honours its claims and promises. The claim settlement procedure by the company has been designed to be fast, easy, and hassle-free.
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How To Make Claim
Ageas Federal Life Insurance Online Claim Settlement Process
Ageas Federal Life Insurance does have an online claim settlement process. The nominee or the claimant has to visit the nearest office and intimate the claim offline.
Ageas Federal Life Insurance Offline Claim Settlement Process
Ageas Federal Life Insurance has a simple claim procedure. Visit the branch and intimate the claim. Register the claim by filling the forms and submit the requested document. The claims officer would study the legitimacy of the claim and decide on the claim within 8 days. After reaching a decision on the claim, you would be informed of that decision, and the money will be wired to your account if the claim is passed.
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Documents Required
Documents Required for Ageas Federal Life Insurance Claims
Ageas Federal Life Insurance requests the following documents to process the claim.
Claim Type
Documents Required
Natural Death Claim
- Original Policy Document
- Attested copy of nominee’s photo ID, residential proof
- Original/attested copy of death certificate issued by municipal Corporation
- Death Claim Form
- Medical records
- Past illnesses records
- Cancelled cheque containing IFSC code (nominee’s bank account)
Unnatural death due to accident
The following additional documents are needed in accidental claim.
- Attested Police records, including FIR, Panchanama, Final Police Investigation Report by police officers
- Attested post mortem report, viscera report by hospital authorities
- Driving licence
- Employee certificate form
- Newspaper Cutting (if available)/ photographs of the incident
- Succession certificate
Health Claim
- Claim Form
- Discharge summary
- Treatment record
- Investigation reports
- Hospital main and breakup bill
- Authentication of admittance by the hospital (a photo I card)
- Original pre-authorisation request
- Copy of pre-authorisation approval
Unnatural death due to calamity or Riot
- Death Certificate with claim form
- Original policy document (if possible)
- If death certificate is not available then makeshift death document from the government authorities for claim purposes.
Ageas Federal Life Insurance can call for additional documents whenever deemed fit.
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Ageas Federal Life Insurance Claim Settlement FAQs
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Does Ageas Federal Life Insurance have an online claim process?
No, Ageas Federal Life Insurance doesn’t have an online claim process.
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Who will receive the Ageas Federal Life Insurance claim amount, and how?
The claim, if passed, will result in a wire transfer of the claim amount to the bank account of the claimant/nominee.
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How much time does Ageas Federal Life Insurance take in claim settlement?
Ageas Federal Life Insurance takes just 8 working days to process and decide a claim.
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If a nominee dies before the maturity of the policy or the death of the policyholder, what should be done?
If the nominee dies before the maturity or before the death of the policyholder, then the policyholder should get the nomination details changed in the policy records.
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Where should the claimant submit the Ageas Federal Life Insurance claim forms?
The claimant can send the forms and the documents by courier to the company head office.
Ageas Federal Life Insurance Contact Details
Ageas Federal Life Insurance
1800-209-0502Mon to Fri 10:00 AM to 6:30 PM