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HDFC Life Insurance Claim Settlement

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Highlights
Claim Settlement Ratio98.01%
Customer Care9:00 AM to 9:00 PM
Death Benefit Paid For12,509 Policies
Inception2000
Presence421 Branches
Total Death Benefit Paid50.33 Crore

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1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Claim Settlement of HDFC Life Insurance

HDFC Life Insurance provides a simple and hassle-free claim registration and settlement process. HDFC Life Insurance featured a high claim settlement ratio of 98.01%for the FY 2020-21. HDFC Life Insurance follows the philosophy of being committed to providing a quicker, simpler and efficient claim settlement process and ensures that the amount of claim is received by the entitled person/family quickly and easily. The insurer strives to settle claims in 1 day. Also, it provides dedicated claims assistance at every step of the claim process.

  • How To Make Claim

    HDFC Life Insurance Claim Settlement Process - Online

    HDFC Life Insurance has a 3 step claim settlement process which is explained below:

    Step 1: Verify Policy Details

    The first step of requesting claims is to verify life assured’s policy details. By verifying you provide necessary information such as Claim Information, Information about Life Insured, Information about Claimant, and Contact Information of the Claimant.

    Step 2: Submit Life Assured Details

    Submit life assured details such as ID proofs, medical expenses documents, medical certificates and discharge receipts. 

    Step 3: Submit Nominee’s Details

    The nominee should submit the details that are required for the process of claim submission and settlement.

    HDFC Life Insurance Claim Settlement Process - Offline

    One can apply for a claim at the nearest HDFC Life Insurance branch office. You can  verify the policy details and provide required documents. The claimant will be required to submit life assured details and his/her details for the claim settlement process.

  • Documents Required

    Documents Required To Make HDFC Life Insurance Claim 

    Following is the list of documents required HDFC Life Insurance claims:

    Claim Type

    Documents Required 

    Natural Death Claim

    • Death certificate issued by local municipal authority/government
    • Death claim form (including NEFT)
    • Original policy document
    • Claimant’s address proof
    • Claimant’s PAN card
    • Medical documents or records
    • Cancelled cheque or bank passbook
    • Medical cause of death certificate

    Unnatural Death Claim (Accidental Death/Murder/Suicide)

    • Death certificate issued by local municipal authority/government
    • Death claim form (including NEFT)
    • Original policy document
    • Claimant’s address proof
    • Claimant’s PAN card
    • FIR, police inquest report & panchanama
    • Post mortem report
    • Cancelled cheque or bank passbook
    • Annuity claim documents 

    Disaster/Natural Calamities Claims

    • Death certificate issued by local municipal authority/government.
    • Death claim form (including NEFT)
    • Original policy document 
    • Claimant’s address proof
    • Claimant’s PAN Card
    • Cancelled cheque or bank passbook

    Critical Illness Claim

    • Critical illness claim form
    • Medical records (current & past) such as hospital records, reports of diagnostic tests done
    • Original policy document
    • Claimant’s address proof
    • Claimant’s PAN Card
    • Cancelled cheque or bank passbook

Latest News on HDFC Life Insurance

  • Ways To Check Expiry Date Of HDFC Life Policy

    Ways To Check Expiry Date Of HDFC Life Policy

    You can easily check the expiry date of your life insurance policy by going to the website of HDFC Life. For more details on why to check the expiry date of HDFC life policy and others, read on.
    By Saumya Srivastava21 Feb 2023
  • How To Get Duplicate HDFC Life Policy

    How To Get Duplicate HDFC Life Policy

    There are chances that you might get your HDFC Life insurance policy lost or misplaced, in such a case you need to apply for a duplicate one. Read on to understand the process of getting a duplicate of the HDFC Life policy.
    By Saumya Srivastava27 Jan 2023
  • HDFC Life Premium Calculation: Meaning, Benefits & Process

    HDFC Life Premium Calculation: Meaning, Benefits & Process

    HDFC Life Term Insurance Premium Calculator lets individuals evaluate the premium amount on the basis of the selected sum assured of their life insurance policy. Read on to know the process of using HDFC Premium Calculator Online!
    By Saumya Srivastava24 Jan 2023
  • Steps To Revive Lapsed HDFC Life Policy

    Steps To Revive Lapsed HDFC Life Policy

    You can revive your lapsed HDFC policy by following the process of Reinstatement. To know more about the steps, read on and learn more.
    By Saumya Srivastava18 Jan 2023
  • All about HDFC life loan process

    All about HDFC life loan process

    You can easily apply for a loan with HDFC Life either through an online process or an offline process. There are certain terms and conditions attached when taking loans from HDFC Life. Read on to know all about the HDFC Life loan process.
    By Saumya Srivastava04 Jan 2023
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HDFC Life Insurance User Reviews

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What users are saying
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  • InsuranceDekho is a one-stop-shop for all insurance needs. I not only found my HDFC Life Insurance Policy but ...

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    J
    HDFC
    By Jitender Kumar
    On: Oct 31, 2023
  • Dealing with life insurance is made more manageable thanks to InsuranceDekho's exceptional customer support. T...

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    M
    HDFC
    By Mehrin Gupta
    On: Oct 26, 2023
  • InsuranceDekho is the best at providing financial well-being. Their HDFC Life Insurance Policy is designed to ...

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    A
    HDFC
    By Anjana Bhatt
    On: Oct 18, 2023
  • InsuranceDekho's dedication to ensuring my satisfaction was unparalleled. They put in the extra effort to make...

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    C
    HDFC
    By Chandeep Lamba
    On: Oct 03, 2023
  • InsuranceDekho came to my rescue when I needed to secure life insurance quickly. I could immediately without a...

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    M
    HDFC
    By Manisha Bhalla
    On: Sep 29, 2023

Claim Process at HDFC Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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HDFC Life Insurance Claim Settlement FAQs

  • What is the claim settlement ratio of HDFC Life Insurance?

    HDFC Life Insurance featured a high claim settlement ratio of 99.07% for the FY 2019-20.

  • What type of bank account proofs can be submitted for the claim settlement procedure?

    Original cancelled cheque, bank statement with pre-printed account number, IFSC code or a copy of the bank passbook can be submitted.

  • How will I know my claim has been registered?

    After sending the documents HDFC Life will send an acknowledgement letter within 15 days of receiving them. Any further requirements shall be notified via letter, email or SMS on your registered mobile number.

  • Where can I submit the health claim related documents?

    You can upload the documents online, visit the nearest HDFC Life Insurance branch office or you can submit the documents to the Health Claims Team for processing.

  • What to do if the policy documents are not available with the nominee?

    If the nominee does not have the original policy documents an Indemnity Bond should be submitted in the place of the policy documents. Note that the Indemnity Bond should be duly notarized.

HDFC Life Insurance Contact Details

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