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PNB MetLife Insurance Claim Settlement

121 reviews Rate This
Claim Settlement Ratio98.17%
Customer Care10:00 AM to 7:00 PM
Death Benefit Paid For4,241 Policies
Presence107 Locations
Total Death Benefit PaidRs. 235.11 Crore

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Claim Settlement of PNB MetLife Insurance

PNB MetLife offers a hassle-free and quick claim settlement process. Under life insurance plans offered by the insurer, you can request claims either online and offline. The insurer featured a high claim settlement ratio of 98.17% in the financial year 2020-21, which shows that it handles the claims well. All in all, PNB MetLife offers the most convenient claim settlement process to every policyholder and their loved ones.

  • How To Make Claim

    PNB MetLife Insurance Claim Settlement Process - Online

    The nominee/policyholder can intimate the claim online at the PNB MetLife website.The process is as follows: 

    Step 1: Claim Intimation

    The claimant can intimate the claim online at PNB MetLife website by clicking on the ‘Claims’ section on the home page and clicking on the ‘Claim Process’. Fill in the required information such as policy number, policyholder's name, claimant’s name and date of birth to complete the claim intimation process. 

    Step 2: Submission of Documents

    After the claim has been intimated, a claimant is asked to submit the required documents for claim assessment and evaluation. 

    Step 3: Claim Pay Out

    Once the documents are submitted, the claim is evaluated, and a decision is made, then the insurance company pays the claim amount to the claimant. 

    PNB MetLife Insurance Claim Settlement Process - Offline 

    A policyholder/claimant can file a claim by visiting any PNB MetLife Insurance branch by submitting a signed ‘Claim Intention Letter’ and required documents in a form of letter or you can email the signed and attested claim intimation letter to the official claims help desk Email ID.

  • Documents Required

    Documents Required To Make PNB MetLife Insurance Claim

    Following is the list of documents required for PNB MetLife insurance claims:

    Claim Type

    Documents Required

    Natural Death Claims

    • Copy of Death Certificate issued by the local municipal authority (Original document can also be asked for)
    • Original Policy Documents
    • Claimant’s Statement
    • Treating Doctor's Certificate
    • Claimant’s Photo ID Proof
    • Claimant’s Address Proof
    • Copy of Cancelled Cheque/Bank Passbook

    Accidental Death Claims

    • All the natural death claim documents
    • Copy of FIR/Punchnama
    • Copy of Inquest Report
    • Copy of Post Mortem Report

    Critical Illness Claims

    • All the natural death claims included
    • Attested Hospital Records
    • Discharge Summary 

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PNB Met Life Insurance User Reviews

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    On: Oct 16, 2023
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    On: Oct 03, 2023
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    By Bindiya Goswami
    On: Sep 25, 2023
  • InsuranceDekho's life insurance provided me with the peace of mind I needed. The PNB MetLife Insurance Policy ...

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    On: Sep 21, 2023
  • InsuranceDekho's reputation as a trustworthy brand in the insurance industry gave me confidence in choosing th...

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Claim Process at PNB MetLife Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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PNB MetLife Insurance Claim Settlement FAQs

  • What is the claim settlement ratio of PNB MetLife?

    PNB MetLife Insurance featured a high claim settlement ratio of 97.18% in the FY 2019-20.

  • How can I intimate a claim to PNB MetLife?

    The policyholder/claimant can file a claim online on PNB MetLife website, through claims help desk or at any of  the branch offices of PNB MetLife.

  • In how many days does PNB MetLife Insurance take to settle the claim?

    PNB MetLife Insurance settles the claim amount in 30 days after receiving all the documents and if any type of investigation is required to assess and settle the claim it takes 90 days to settle a claim after receiving all the necessary documents.

  • Who receives the claim?

    The claim is paid out to the nominee/beneficiary as mentioned in the policy by the policyholder. In case of maturity/survival benefit the claim is paid to the policyholder itself.

  • What if the nominee dies or is not mentioned in the policy?

    In case of demise of the nominee, the family members of the policyholder receive the claim amount after submitting the relationship proof to the insurance company.

PNB MetLife Insurance Contact Details

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