Aviva Life Insurance Claim Settlement
Claim Settlement Ratio | 98.01% |
Customer Care | 9:00 AM to 6:00 PM |
Death Benefit Paid For | 790 Policies |
Inception | 2002 |
Presence | 93 branches |
Total Death Benefit Paid | 80.78 Crore |
Term Life Insurance Premium Calculator
Gender
- Male
- Female
Date of Birth
Do you smoke or chew tobacco?
- Yes
- No
Choose required coverage to secure your family’s future
Claim Settlement of Aviva Life Insurance
Aviva India provides an easy and quick claim settlement process. The insurance company allows you to settle claims in both online as well as offline mode. Aviva Life Insurance featured a high claim settlement ratio of 98.01% in the FY 2020-2021. Aviva Life Insurance ensures complete transparency so that no problems are caused during the claim settlement process.
-
How To Make Claim
Aviva India Life Insurance Claim Settlement Process - Online
The nominee/policyholder can intimate the claim online at the Aviva India website. Aviva India has a 3 step hassle free claim settlement process. The process is as follows:
Step 1: Visit the official website of Aviva Life Insurance Company, click on the ‘Customer Services’ and click on the ‘File a Claim’ option.
Step 2: Enter your policy number and date of birth, and select the submit button to proceed with the claim settlement process.
Step 3: Submit the required documents for the claim assessment.After the documents have been submitted and assessed for the claim to be settled a claim decision is made by Aviva India and the claim amount is released in the favour of the nominee/beneficiary through NEFT.
Aviva India Life Insurance Claim settlement Process - Offline
One can apply for a claim at any Aviva India branch office. You can verify the policy details and provide required documents. The claimant will be required to submit policyholder’s details, claimant’s details and the documents necessary for a particular type of claim for the claim settlement process. The documents can be submitted to the Claims Department at Aviva India branch office.
-
Documents Required
Documents Required for Aviva India Life Insurance Claims
Following is the list of documents required for Aviva India Life Insurance Claim:
Claim Type Documents Required Death/Accidental Death/Critical Illness Claims - Original Policy Document
- Filled Claim Form
- Claimant’s ID Proof
- Copy of Death Certificate provided by the local municipal authority
- Claimant’s Address Proof
- Medical Records
- Latest Medical Attendance Report
- Post Mortem Report/FIR/Punchana
- Bank Account Details
- Claimant’s Contact Number
- Pancard of the Payee
Survival Benefits Claim - Duly Filled Claim Form
- Bank Account Details
- Claimants Contact Number
- Pancard of the Payee
Maturity Benefit Claim - Original Policy Documents
- Duly Filled Claim Form
- Claimant’s ID Proof
- Bank Account Details
- Claimant’s Contact Number
- Pancard of Payee
Annuity Claim - Bank Account Details
- Claimant’s Contact Number
- Pancard of Payee
Explore Aviva Life Insurance
Latest News on Aviva Life Insurance


Why to Buy Life Insurance Policy Online from InsuranceDekho
- Tax benefit upto 1,50,000*
- Claim support everyday 10AM-7PM
- 50 Lacs+ happy customers
Claim Process at Aviva Life Insurance
Best Insurance Advisors in Your City.
Aviva Life Insurance Claim Settlement FAQs
-
What is the claim settlement ratio of Aviva Life Insurance?
Aviva Life Insurance has featured a high claim settlement ratio of 98%in the FY 2020-2021.
-
How much time does Aviva India take to settle a claim?
Usually after claim documents are assessed the claim is settled and the claim fund is released within 30 days of receiving the claim related documents.
-
How do I check the status of my claim with Aviva Life Insurance?
To check the status of the claim you can log onto the official website of Aviva Life Insurance Company. You can log onto the website with registered Email ID/Policy Number/ Contact Number, and password to check your claim status.
-
Aviva India Life Insurance cover COVID-19?
Yes, Aviva India life insurance plans cover death due COVID-19 disease.
-
How will I receive the claim amount?
The claim amount will directly be transferred to the claimant’s/policyholder’s back account.