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Aditya Birla Sun Life Insurance FAQs

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Highlights
Claim Settlement Ratio98.04%
Customer Care10:00 AM to 7:00 PM
Death Benefit Paid For5,035 Policies
Inception2001
Presence386 offices
Total Death Benefit PaidRs. 342.89 Crore

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Gender

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Date of Birth

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Choose required coverage to secure your family’s future

50L
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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Benefits

  • How to apply for a duplicate policy in case I misplace my original policy documents?

    You can easily apply for duplicate policy documents by submitting an Indemnity bond executed on a stamp paper along with Self Attested Address Proof and Self Attested Identity Proof that needs to be attested by Aditya Birla Sun Life Insurance Company Limited (ABSLI) authorized signatory. Once the request is made duplicate documents are dispatched within 10 days.

  • Can the sum assured amount be increased during the policy tenure?

    The sum assured amount can be increased by submitting a written letter signed by the policyholder along with a new application copy, premium amount and all the other underwritings required by Aditya Birla Sun Life Insurance.

  • What is the age limit while applying for an Aditya Birla Sun Life insurance policy?

    The applicant must be 18 years or above and should be below 56 years of age while applying for an Aditya Birla Sun Life insurance policy.

  • How to download E-receipt for Aditya Birla Sun Life Insurance policy?

    To download the ‘E-receipt’ for any Aditya Birla Sun Life Insurance policy follow these steps:
    Step 1: Open the Aditya Birla Sun Life Insurance website click on the ‘Download Payment Receipt’ in the ‘Quick Links’ section at the bottom of the home page.
    Step 2: Fill in the required information such as Policy Number, Date of Birth, Registered Email Id. The premium receipt for the life insurance plan would get displayed on the screen.
    Step 3: You can simply download the payment receipt from there or you can also request to get it mailed to you at your registered email address.

  • How to download my insurance policy contract?

    You can download your insurance policy contract from the Aditya Birla Sun Life Insurance website by clicking on ‘Download Policy Contract’ in the ‘Quick Link’ section of the home page. Enter required details such as Policy Number and Date of Birth.

Claim Settlement

  • How can I file a claim for Aditya Birla Sun Life Insurance?

    You can file a claim online at Aditya Birla Sun Life Website. You can contact the claims department at your nearest Aditya Birla Sun Life Insurance branch office.

  • What is the right time for claim intimation?

    All claims should be immediately intimated to the insurance company including death claims.

  • Who will receive the claim amount?

    The claim amount will be paid to the nominee/assignee/beneficiary as mentioned by the policyholder at the time of application.

  • What are the guidelines issued by IRDAI regarding the claims?

    The guidelines issued by the Insurance Regulatory and Development Authority of India (IRDAI) pertaining to claims state that a claim needs to be paid by the insurance company within 30 days from the receipt date of all claim documents. If an investigation is required, then the insurance provider needs to complete the entire investigation process within 120 days from the time the claim has been filed.

  • What is the toll-free helpline number of Aditya Birla Sun Life Insurance?

    Aditya Birla Sun Life Insurance toll-free helpline number is 1800 270 7000.

Overview

  • What are the benefits of choosing Aditya Birla Sun Life Insurance?

    Aditya Birla Sun Life Insurance Company offers a variety of insurance plans such as children's future plans, wealth protection plans, retirement and pension plans, health insurance plans, term plans and Unit Linked Insurance Plans. These plans are designed to cater to the needs and budget of every individual. Aditya Birla Sun Life Insurance has a claim settlement ratio of 97.54% for the year 2019-20.

  • What all life insurance plans does Aditya Birla Sun Life Insurance offer?

    Aditya Birla Sun Life Insurance Company offers a variety of insurance plans such as children's future plans, wealth protection plans, retirement and pension plans, health insurance plans, term plans and Unit Linked Insurance Plans.

  • What is the toll-free customer care number for Aditya Birla Sun Life Insurance?

    Aditya Birla Sun Life Insurance toll-free number is 1800 270 7000.

  • What are the online modes of payment offered by Aditya Birla Sun Life Insurance?

    Aditya Birla Sun Life Insurance provides the facility of online payment of premiums through Net Banking, Debit/Credit cards, Bill Desk and NEFT.

  • What is a ‘Free-Look Period’?

    In case the customer feels that he/she does not agree with the terms and conditions of the policy they can return the policy within 15 days of receiving the documents.

Plan

  • What is the grace period of Aditya Birla Sun Life Insurance plans?

    Aditya Birla Sun Life Insurance offers a 30 days grace period for the premium outstanding , you can avail the benefits of the policy in the grace period as well.

  • How do I pay my Aditya Birla Sun Life Insurance premium online?

    You can pay a renewal premium amount on the Aditya Birla Sun Life Insurance’s website or can make the payment through debit/credit card and net banking at InsuranceDekho.

  • How to get a duplicate copy of my policy?

    You can apply for duplicate policy documents by paying charges for preparing the duplicate documents and you are also required to sign an indemnity.

  • What are various riders offered by Aditya Birla Sun Life Insurance?

    ABSLI Surgical Care Rider, ABSLI Waiver of Premium Rider, ABSLI Critical Illness Rider, Accidental Death Benefit Rider Plus, etc., are provided by Aditya Birla Sun Life Insurance.

  • What are riders?

    Riders are the additional benefits that can be added to your insurance policy. They enhance your coverage at an extra premium.

Premium Calculator

  • What are the factors which will affect the Life Insurance Plan premium?

    Factors that affect the premium calculation for Aditya Birla Life Term Insurance Plan are Age, Gender, Medical History, Geographic location, BMI Index and lifestyle of a person who is purchasing the insurance plan.

  • Is it Possible that premiums change after a period of time?

    Change in premium amount can be based on many factors like addition of riders or declaration of habits like smoking, drinking etc.

  • How to choose the right term insurance plan?

    While buying a term insurance plan consider the following:
    1. Claim Settlement Ratio of the insurance company
    2. Availability of Optional Critical Illness Benefits and
    3. Availability of addition of Accidental Death Benefits.

  • How can I pay the premium for my Aditya Birla Sun Life insurance policy?

    You can choose to pay premium online through net banking and offline through cash/cheque/demand draft and credit/debit card at the branch office.

  • Do the terms and conditions vary from policy to policy?

    Every policy is different and so are the terms and conditions of every policy. The terms and conditions of each and every policy cannot be the same because of the different benefits offered by different policies.

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Aditya Birla Life Insurance User Reviews

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  • There were plenty of life insurance options to choose from on InsuranceDekho's website. I could find the Adity...

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    Aditya Birla
    By Rita Bhadarkar
    On: Oct 30, 2023
  • InsuranceDekho has set the best standard for life insurance. Their Aditya Birla Sun Life Insurance Policy is v...

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    By Gurjeet Oberoi
    On: Oct 18, 2023
  • I felt like I had an insurance expert by my side throughout the entire process of buying Aditya Birla Sun Life...

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    By Debjeet Sinha
    On: Sep 27, 2023
  • What I appreciate about InsuranceDekho is the range of life insurance plans they offer. Whether you're looking...

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    By Jiten Rakehja
    On: Sep 25, 2023
  • It's been more than 2 years that I have been using the Aditya Birla Sun Life Insurance Policy from InsuranceDe...

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    Aditya Birla
    By Sangita Bawa
    On: Sep 20, 2023

Claim Process at Aditya Birla Sun Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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