HDFC ERGO Health Insurance Customer Login Portal
HDFC Ergo Health Insurance has covered around 1.5 crore people since its inception in 2002. The company has a network of more than 13,000 healthcare providers and is noted for its rapid claim processing. One claim is addressed per minute, totalling more than 12,000 crores by 2024, and the company has a claim settlement ratio of 99%. You can save up to Rs. 75,000 in taxes by utilising HDFC Ergo. They offer coverage for both traditional and new drugs and procedures. They offer AYUSH treatment, giving their policyholders complete financial stability and the ability to choose the best course of action.
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HDFC Ergo Health Insurance Portal
HDFC Ergo's portal provides customers with access to a variety of health insurance plans. It also highlights the major elements of all of the company's health insurance plans. Customers can also compare the plans to choose one that best matches their needs. The add-ons provided on the HDFC Ergo Health Insurance Portal assist customers in better understanding how to customise their plans.
Customers can get customer care information and receive expert support using the HDFC Ergo Insurance portal's chat with the customer care adviser option. HDFC Ergo Health Insurance additionally educates customers on the benefits of health insurance during times of lifestyle change.
Features Offered by HDFC Ergo Health Insurance Portal
The features given by the HDFC Ergo Health Insurance Portal are as follows:
1. Benefits of Health Insurance: The HDFC Ergo Health Insurance portal builds customers' awareness by providing health insurance benefits. These benefits help a customer know the importance of health insurance and its requirements in one’s life.
2. Network Hospital Locator: It's crucial to have hassle-free access to a HDFC Ergo network hospital locator during medical emergencies. This service is offered by HDFC Ergo Health Insurance on their portal to make it easier for their policyholders to choose the best and closest hospital.
3. Live Chat Bot: HDFC Ergo offers the option of instant connection with their customer service through the live bot benefit. This helps customers to clear their doubts faster and without any wait.
4. Types of Health Plans Offered: HDFC Ergo offers multiple health insurance plans and a customer can access them and learn more about them on the HDFC Ergo Health Insurance Portal.
5. Claim Process: The ability to settle a claim without having to spend time looking for it makes emergencies easier. HDFC Ergo eases customer’s concerns by offering the option on their website. 6. Documents Required: Knowing what documents to keep handy while purchasing health insurance makes the whole process easier and faster. HDFC Ergo provides this information to make the lives of their customers stress-free. 7. Tax Benefits: Health Insurance provides policyholders with tax benefits under the Income Tax Act 1961, Section 80D. The details about the benefits are crucial while applying for tax deductions on the policy premium. 8. Renewal Benefit: HDFC Ergo provides the renewal option on their portal which makes it easier for the customers to find. This helps the customers with a hassle-free renewal process.
How to Register at HDFC Ergo Health Insurance Portal?
A new customer can follow the steps outlined below to register on the HDFC Ergo Health Insurance portal and purchase a new policy: Step 1: Go to the HDFC Ergo General Insurance official website. Step 2: Select “Health Insurance” in the dropdown on the Explore option Step 3: Fill in your details on the page. Step 4: Click on “View Plans”. Step 5: Select a plan that fits your needs.
Step 6: Make payment to finalise the purchase.
How to Login at the HDFC Ergo Health Insurance Portal?
Existing policyholders can log in to their policy dashboard using the steps outlined below:
Step 1: Visit the Care Health Insurance website.
Step 2: Click on the “Menu” option on the left.
Step 3: Select the “Know you” Policy option in the dropdown.
Step 4: You will be directed to a new page.
Step 5: Fill in the details to log in.
Forgot Password and Username/ User ID Assistance
Individuals often need to remember their passwords. However, logging onto HDFC Ergo Health Insurance is simpler and more safe because there is no need for a password. HDFC Ergo uses OTP as a login source, giving you complete control and privacy.
HDFC Ergo Health Insurance Portal Customer Support
For any questions or assistance about HDFC Ergo Health Insurance policies or plans, please contact HDFC Ergo health insurance through the following means:
Toll-Free Number: 022 6234 6234 Email: care@hdfcergo.com Whatsapp Number: 8169 500 500
FAQs
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What is the process of health insurance claim intimation at HDFC Ergo?
In order to initiate a claim, the policyholder is required to initiate contact at HDFC Ergo at 022-6234-6234. You can also initiate contact with the experts at InsuranceDekho at 7551-196-989.
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When should I intimate HDFC Ergo about the hospitalisation?
Irrespective of whether you opt for cashless treatment or reimbursement mode, make sure you inform HDFC Ergo within 24 hours (emergency hospitalisation) and within 48 hours prior to admission (planned hospitalisation), be it at a network hospital or a non-network hospital.
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What are the documents required for claim settlement process at HDFC Ergo?
At HDFC Ergo, the list of documents needed for registering claim includes:
- Duly filled and signed claim form with HDFC Ergo policy number.
- Original discharge summary.
- Original Investigation reports.
- Past treatment documents, if any.
- Medico Legal Certificate (MLC) or FIR in case of an accident.
- Original final bill comprising detailed breakup.
- Original payment receipt.
- Original pharmacy invoices supported by prescriptions, etc.
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How to calculate the Claim Settlement Ratio (CSR) of HDFC Ergo General Insurance?
You can calculate the Claim Settlement Ratio of HDFC Ergo General Insurance by dividing the total number of claims received by the total number of claims settled in that year.