Exide Life Term Insurance Claim Settlement
Claim Settlement Ratio | 98.54% |
Customer Care | 9:00 AM to 7:00 PM |
Death Benefit Paid For | 3,404 Policies |
Inception | 2001 |
Presence | 200+ Offices |
Total Death Benefit Paid | Rs. 88.95 Crore |
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Choose required coverage to secure your family’s future
Best Exide Life Term Insurance Plans

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.51%
Zero Cost Benefit
Terminal Illness
Nominee's Choice payout
Voluntary Top Up
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹97.84%
Waiver of Premium on Disability
Terminal Illness
Life Stage Benefit
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.4%
Tax Benefits
Terminal illness
Claim Settlement of Exide Life Term Insurance
Claim settlement is a crucial aspect of the success of Exide Life Insurance. In the financial year 2019-20, Exide Life Insurance has achieved a high claim settlement ratio of 98.15%. It reflects the fact that Exide Life Insurance cares a lot for its customers. It also demonstrates the convenience with which Exide Life Insurance customers can register and receive claims.
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How To Make Claim
Exide Life Insurance Term Insurance Claim Settlement Process - Online
Exide Life Insurance has a simplified customer-friendly claim registration procedure.
Step 1: Register A Claim Online
The claim can be registered online on the Exide Life official website. Enter the necessary policy details and your personal details. You would receive an OTP for the further process.
Step 2: Claim Processing
The claim is processed. Furthermore, the desired documents are requested. After the submission of documents the claim is sent for investigation to check for fraud and discrepancies if any.
Step 3: Decision and Settlement
Exide Life Insurance reaches a decision on the claim within 90 days of the date of the last document submitted. If the claim is passed then the amount is wired to the claimant’s account.
Exide Life Insurance provides a reference number which can be used to track the claim status.Exide Life Insurance Term Insurance Claim Settlement Process - Offline
The nominee/claimant has to visit the Exide Life Insurance branch and complete the formalities like filling up the claim form and submitting the documents. You can also register the claim by sending an email to claims@exidelife.in. On reporting the claim, Exide Life Insurance will process the documents and convey the decision within the stipulated period. Claimants can also mail the forms to Exide Life Insurance head office at Claims Department, 1st Floor, Exide Life Insurance Company Limited, JP Techno Park, No 3/1, Millers Road, Bengaluru 560001.
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Documents Required
Documents Required to Make Exide Life Insurance Term Insurance Claim
Exide Life Insurance offers various types of insurance claims. The essential documents remain the same in all the claims. However, there are minor differences, depending on the nature of the claim.
Natural Death:
The following documents are required to lodge an insurance claim for natural death.
- Claim form filled in all respects
- Original Death Certificate
- Copy of the Medical Cause of Death Certificate
- Medical Records, including discharge/death summary, test results, admission notes, outpatient consultation notes, etc.
- Age Proof & ID document (with photo) of the life assured
- Identification document (with photo) of the claimant
- Proof of bank account of the claimant
Accidental or Unnatural Death (Including Suicide)
In the case of unnatural death by suicide/accident/murder, the following additional documents are necessary for registering the claim.
- Copy of the FIR
- Post-mortem report
Accidental Disability and Dismemberment Claim
The following documents are necessary for registering the accidental disability and dismemberment claim.
- Completed Claim form
- Original Policy Document
- Medical Treatment records, including discharge summary, investigation reports, etc
- Life Assured’s Age Proof, ID proof (with photo)
- ID proof of the claimant
- Proof of bank account of the claimant
- Proof of your current address
The same documents are required for the following types of claims.
- Critical Illness
- Terminal Illness
- Waiver of Premium
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- Tax benefit upto 1,50,000*
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- 50 Lacs+ happy customers