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Exide Life Term Insurance Claim Settlement

149 reviews Rate This
Claim Settlement Ratio98.54%
Customer Care9:00 AM to 7:00 PM
Death Benefit Paid For3,404 Policies
Presence200+ Offices
Total Death Benefit PaidRs. 88.95 Crore

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Best Exide Life Term Insurance Plans

1 Crore
2 Crore
    Tax Free
    1 Cr
Starting From 707/Month
24hr Claim Settlement
Key Features:
  • Zero Cost Benefit
  • Terminal Illness
  • Nominee's Choice payout
  • Voluntary Top Up
  • Tax Benefits
    Tax Free
    1 Cr
Starting From 857/Month
24hr Claim Settlement
Key Features:
  • Waiver of Premium on Disability
  • Terminal Illness
  • Life Stage Benefit
  • Tax Benefits
    Tax Free
    1 Cr
Starting From 771/Month
24hr Claim Settlement
Key Features:
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  • Terminal illness
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Claim Settlement of Exide Life Term Insurance

Claim settlement is a crucial aspect of the success of Exide Life Insurance. In the financial year 2019-20, Exide Life Insurance has achieved a high claim settlement ratio of 98.15%. It reflects the fact that Exide Life Insurance cares a lot for its customers. It also demonstrates the convenience with which Exide Life Insurance customers can register and receive claims.

  • How To Make Claim

    Exide Life Insurance Term Insurance Claim Settlement Process - Online

    Exide Life Insurance has a simplified customer-friendly claim registration procedure.

    Step 1: Register A Claim Online

    The claim can be registered online on the Exide Life official website. Enter the necessary policy details and your personal details. You would receive an OTP for the further process. 

    Step 2: Claim Processing

    The claim is processed. Furthermore, the desired documents are requested. After the submission of documents the claim is sent for investigation to check for fraud and discrepancies if any.

    Step 3: Decision and Settlement

    Exide Life Insurance reaches a decision on  the claim within 90 days of the date of the last document submitted. If the claim is passed then the amount is wired to the claimant’s account. 
    Exide Life Insurance provides a reference number which can be used to track the claim status.  

    Exide Life Insurance Term Insurance Claim Settlement Process - Offline

    The nominee/claimant has to visit the Exide Life Insurance branch and complete the formalities like filling up the claim form and submitting the documents. You can also register the claim by sending an email to On reporting the claim, Exide Life Insurance will process the documents and convey the decision within the stipulated period. Claimants can also mail the forms to Exide Life Insurance head office at Claims Department, 1st Floor, Exide Life Insurance Company Limited, JP Techno Park, No 3/1, Millers Road, Bengaluru 560001.


  • Documents Required

    Documents Required to Make Exide Life Insurance Term Insurance Claim

    Exide Life Insurance offers various types of insurance claims. The essential documents remain the same in all the claims. However, there are minor differences, depending on the nature of the claim. 

    Natural Death:

    The following documents are required to lodge an insurance claim for natural death.

    • Claim form filled in all respects
    • Original Death Certificate
    • Copy of the Medical Cause of Death Certificate
    • Medical Records, including discharge/death summary, test results, admission notes, outpatient consultation notes, etc.
    • Age Proof & ID document (with photo) of the life assured
    • Identification document (with photo) of the claimant
    • Proof of bank account of the claimant

    Accidental or Unnatural Death (Including Suicide)

    In the case of unnatural death by suicide/accident/murder, the following additional documents are necessary for registering the claim.

    • Copy of the FIR
    • Post-mortem report

    Accidental Disability and Dismemberment Claim

    The following documents are necessary for registering the accidental disability and dismemberment claim. 

    • Completed Claim form
    • Original Policy Document
    • Medical Treatment records, including discharge summary, investigation reports, etc
    • Life Assured’s Age Proof, ID proof (with photo)
    • ID proof of the claimant
    • Proof of bank account of the claimant
    • Proof of your current address

    The same documents are required for the following types of claims.

    • Critical Illness
    • Terminal Illness
    • Waiver of Premium

Exide Term Insurance User Reviews

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What users are saying
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  • I'm impressed with how transparent InsuranceDekho is about their policies. While purchasing the Exide Term Ins...

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    By Khushi Goel
    On: Oct 10, 2023
  • The team at InsuranceDekho doesn't just sell you a policy and forget about you. They follow up regularly to en...

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    By Anushka Rawat
    On: Sep 27, 2023
  • I received my Exide Life Term Insurance Policy documents promptly after approval, which reflects InsuranceDekh...

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    By Smriti Gandhi
    On: Sep 13, 2023
  • I purchased the Exide Life Term Insurance Policy from the InsuranceDekho website. The policy was issued within...

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    By Anjam Bhasin
    On: Sep 06, 2023
  • When I visited in InsuranceDekho’s website, there was a separate page for term insurance, and as I click...

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    By Priyal Sharma
    On: Sep 01, 2023
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Why to Buy Term Insurance Policy Online from InsuranceDekho

  • Tax benefit upto 1,50,000*
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  • 50 Lacs+ happy customers

Exide Life Term Insurance Contact Details

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Claim Process at Exide Life Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.

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