Pramerica Life Term Insurance Claim Settlement
Claim Settlement Ratio | 98.61% |
Customer Care | Mon to Sat 9:30 AM to 6:30 PM |
Death Benefit Paid For | 560 Policies |
Inception | 2013 |
Presence | 138 Offices |
Total Death Benefit Paid | 22.44 Crore |
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Best Pramerica Life Term Insurance Plans

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.51%
Zero Cost Benefit
Terminal Illness
Nominee's Choice payout
Voluntary Top Up
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹97.84%
Waiver of Premium on Disability
Terminal Illness
Life Stage Benefit
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.4%
Tax Benefits
Terminal illness
Claim Settlement of Pramerica Life Term Insurance
Pramerica life insurance company featured a claim settlement ratio of 98.42% in FY 2019-20. The claim process of Pramerica is very fast, efficient, and customer friendly. The claimant/nominee can register their term insurance claims online as well as offline.
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How To Make Claim
How to Make Pramerica Term Insurance Claim Online?
Pramerica has a very customer-friendly process for registering the claims online.
Step 1: Claims Intimation: Visit the official Pramerica website and intimate the death claim by entering the policy number, date of death or diagnosis (Critical Illness) of the policyholder, name of the insured person, name of the nominee, contact number, and address of the person intimating the claim.
Step 2: Document Submission: The claims office at DHFL Pramerica will go through the claim within 3 days and send you an acknowledgement letter. The nominee can now upload the required documents online on the official Pramerica website, claim section.
Step 3: Claims Decision: Pramerica will process and investigate the claim. You will receive a receipt of complete documentation, and the claim decision will be delivered to you within 30 days of complete documentation receipt.
How to make Pramerica Claim Offline?
The nominee/claimant can visit the nearest Pramerica Life Insurance branch and register the claim. Alternatively, he/she can call on the toll-free number, 1800-102-7070 to seek assistance. The Claims Department will send an acknowledgement letter after which the documents can be submitted on the claims helpdesk. The claims department will assess the claim and ask for further documents if required. The complete claim process lasts for about 30 working days. These 30 days are counted from the day the claimant receives the receipt of complete documentation.
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Documents Required
Documents Required to Make Pramerica Term Insurance Claim
Pramerica Life Insurance needs the claimant/nominee to submit these following documents when they are registering for the claims.
Documents Required for Pramerica Term Insurance Natural Death Claim:
The following documents are mandatory documents required for making a death claim:
- Duly filled Death Claim Form
- Death Certificate
- Photo ID, Address proof and relationship with policyholder proof
- Original Cancelled Cheque bearing the name of the nominee
- Original Policy Document
- Photocopy of Passbook or Bank Statement (not more than 3 months old, attested by the branch manager or gazetted officer)
Documents Required for Pramerica Term Insurance Accidental or Unnatural Death Claim:
- FIR Report
- Post-Mortem Report
- Newspaper cuttings (if any of the incident)
- Police Inquest Report / Panchnama
- Police Investigation- Final Report
Documents Required for Pramerica Term Insurance Case of Non-Accidental Death:
- Doctor’s Report (who attended last)
- Hospital treatment records
- Authority Letter issued by the hospital
- Cremation Certificate
Documents Required for Pramerica Term Insurance Case of Critical Illness Claim:
- Duly filled Critical Illness Claim Form
- All Discharge Summaries (Past and Present)
- All medical/ hospital records (Past and Present) which include consultation and admission notes, along with test reports
Apart from this Pramerica Life Insurance can ask for any other document during its course of the claim settlement process. The submission of form or document should never be misinterpreted as acceptance of the claim by the company.
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Why to Buy Term Insurance Policy Online from InsuranceDekho
- Tax benefit upto 1,50,000*
- Claim support everyday 10AM-7PM
- 50 Lacs+ happy customers