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Best Car Insurance Claim Settlement Ratio Companies in India


Written by Sharad Bajaj

Updated Mar 20, 2024

Best Car Insurance companies Based on Claim Settlement Ratio

In today’s time, with so many car insurance plans available, it often becomes difficult to pick the best one. So, to make the best choice, there are certain factors which you should consider while buying. One good parameter to compare different insurance policies is the car insurance Claim Settlement Ratio (CSR). Read on to know all about car insurance claim settlement ratios as well as the best companies based on their claim settlement ratio. 

Best Car Insurance Claim Settlement Ratio Companies in India

What Is Claim Settlement Ratio?

Claim settlement ratio or CSR refers to the total number of claims settled against the total number of claims received by an insurer in a financial year. In simple terms for customers, the claim settlement ratio is the best parameter that helps them evaluate the creditworthiness of the insurer in settling claims. Generally, an insurance company with a claim settlement ratio of more than 80% is considered to be a good one.

So, wherever you are buying a car insurance plan, always make sure to check the claim settlement of the insurer, first and foremost. You can find all the details about the claim settlement ratio on the respective websites of the insurance companies. 

Best Car Insurance Company On the Basis Of Claim Settlement

No matter what the price of the car insurance plan is, you should always buy a plan based on the performance of the respective company in settling the claims. 

Here is a table that details the best insurance company on the basis of the claim settlement ratio of standalone own-damage car insurance plans:

Insurance Company

Claim Settlement Ratio 



Royal Sundaram






SBI General


Top 5 Car Insurance Companies' Claim Settlement Ratio In India

Top car insurance companies as per the best claim settlement ratio 

1. IFFCO Tokio

IFFCO Tokio has the highest claim settlement ratio and that is why the car insurance plans that the company offers are highly preferred by car owners in India. IFFCO Tokio has over 4300+ network garages which indicates the ease with which customers can get their cars repaired with IFFCO Tokio. Moreover, with IFFCO Tokio, you can get a range of add-on covers such as Zero-Depreciation Add-on, No Claim Bonus (NCB) Protection, New Vehicle Replacement, and many more. 

2. Royal Sundaram

The second one on our list is Royal Sundaram which has indeed made buying car insurance a simple process. From shielding your car against any damage to protecting you with personal accident cover to providing third-party liability, Royal Sundaram Car Insurance Plans are a go-to choice for all. The added advantage of buying the Royal Sundaram Car Insurance Plan is that you can easily do all the formalities from your home with the help of their built-in mobile app. Thus, with so many features to offer, Royal Sundaram Car Insurance Plans are now preferred by over 28 million Indians. 

3. HDFC Ergo

Another popular car insurance company is HDFC Ergo which offers amazing car insurance plans with a starting price of Rs 2094. With HDFC Ergo, you can buy car insurance plans in just 3 minutes along with the help of the dedicated support team. Moreover, with the provision of overnight repair service, your damaged car can easily be repaired if you have any of the HDFC Ergo Car Insurance Plans. HDFC ERGO Comprehensive Insurance provides all-round protection for any kind of losses.


TATA AIG is a general insurance company in India that also offers a myriad of car insurance plans. Having over 5400 network garages, TATA AIG ensures that your car is protected against any kind of damage efficiently. You can find both comprehensive and third-party car insurance plans at TATA AIG. TATA AIG also provides over 13 exciting add-ons, No Claim Bonus Protection, and Roadside Assistance, to name a few, so that you can easily enhance the benefits of your car insurance plan. 

5. SBI General

SBI General is the last one on our list of the best motor insurance companies. The car insurance plans offered by SBI General are reasonably priced and also have multiple add-on covers to offer. You can easily visit the official website to get your favourite car insurance plan from SBI General.


In a nutshell, we can say the performance of any car insurance company is best judged based on its claim settlement ratio. So, as a customer, you should always check the claim settlement ratio on the official website of the insurance company. In addition, you should also consider other factors such as premium cost, coverage offered, and more while selecting any car insurance plan.

For further reading:

How To Make A Hassle-Free Car Insurance Policy Claim?

How to Claim Car Insurance After Meeting an Accident in India

Disclaimer: This article is issued in the general public interest and is meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive and should research further or consult an expert in this regard.


Written by Sharad Bajaj

Sharad is an insurance industry veteran who has managed motor insurance products for over a decade. Read More


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.
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