ManipalCigna Health Insurance Claim Settlement

Under this type of facility, treatment should be taken at network hospitals. ManipalCigna has 6,969+ hospitals in its network. In this process, you don't need to make any medical related payment. The health insurer is directly eligible for the payments related to the health care expenses covered in the health insurance plan. Follow the below guidelines:

• First of all, find a ManipalCigna network hospital in a city where you want to get cashless treatment
• Intimate ManipalCigna within 48 hours in emergency hospitalisation and 3 days before admission in case of planned hospitalisation
• While visiting the hospital, carry the ManipalCigna cashless treatment card and one photo ID proof
• Fill the pre-authorization request form available at the hospital and submit it to the hospital
• After your identity is checked, the network hospital sends the pre-authorization request form to ManipalCigna
• The claim details and documents will be reviewed by ManipalCigna​ as per the policy terms and conditions
• If the insurer approves the same, the medical bills will be borne by them
• ManipalCigna may request certain additional documents if required
• On the denial of the claim, the amount of the denied treatment or procedures will need to be paid by the policyholder.

How to Check Manipal Cigna Health Insurance Plan Claim Status

To track the status of your claim, you can either follow the online method or offline method.

Online Process

To track your claim status, you can simply follow the steps given below:

• Go to Manipal Cigna Health Insurance website and select the claim section.
• Then, in order to track the status of your claim, simply enter details such as Your policy number and date of birth.
• Afterward, click on ‘Submit’. You can check your claim status.

Offline

If you are not able to check the status of your claim online, you can directly contact Manipal Cigna Health Insurance at 1800-102-4462(Toll Free number) or email them at customercare@manipalcigna.com. Also, you can visit Manipal Cigna Health Insurance’s nearest branch and ask customer care representatives for help. They will ask you regarding details like your policy intimation number, policy ID card number to give you updates regarding your claim status.