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SBI Health Insurance Customer Care

Policyholders depend on their insurers to seek help during an emergency. When it comes to health insurance, this becomes even more important because the policyholder's health is at risk and they need assistance right away. During this time, customers rely on precise and reliable support. The provision of appropriate help demonstrates the insurer's commitment to its clients. This is acknowledged by SBI Health Insurance, which gives its customers multiple ways to get in touch with them, including calls, SMS, emails, and more.

Customers can get fast support from InsuranceDekho regarding SBI Health Insurance claim settlement, renewal, portability, policy download, and status check, in addition to SBI Health Insurance, during their times of need. InsuranceDekho provides a range of contact channels, including emails, mail, and phone calls, to assist customers with their problems.

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Disclaimer : Actual Premium might vary basis your location, age and number of members

SBI Health Insurance Customer Care Details

Use the channels listed below to get in contact with SBI Health Insurance Customer Support:

Call 1800 102 1111
Email customer.care@sbigeneral.in
Mail SBI General Insurance Company Ltd.
9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai 400099.
Health Line 1800 210 3366 / 1800 210 6366

Services Offered by SBI Health Insurance Customer Support

The following are the services provided by SBI Health Insurance:

1. Understanding the Policy: Customer service assists you in determining the benefits and exclusions of your SBI insurance policy.

2. Current Policy Renewal: Customer service also handles any inquiries about current policy renewal.

3. Claim: SBI Health Insurance customer service assists with the submission of claims and monitoring their progress. The customer service personnel can also confirm the claim tracking procedure.

4. Modifications to the Policy's Details: Customer service can also address any changes to personal information, such as the nominee's name, address, email address, etc.

5. Health Check-ups: SBI Health Insurance’s customer service can be used to schedule, reschedule, or cancel your yearly physicals.

6. Network Hospital Locating: Customer service can verify the location of the closest SBI Health Insurance branch or office.

7. Request Tracking: SBI Health Insurance’s customer service can assist you in tracking down any requests you make.



Online Support Channels Offered by SBI Health Insurance

1. Mobile App: Customers can access their personal and policy-related information by downloading the SBI General Insurance Mobile App from the Play Store.

2. Call-Free Number: You can receive help for any problems you are having by calling 1800 102 1111, which is a toll-free number provided by SBI Health Insurance.

3. Quick Assist: SBI Health Insurance offers a service where customers can receive an answer to their inquiries in less than 72 hours.


Offline Support From SBI - Major Cities & Branches

To visit the SBI Health Insurance offices in your area, use the addresses listed below:-

CITY ADDRESS CONTACT
North
Gurugram SCO 7, 1st Floor, near Mega Mart, Sector 14, Gurugram, Haryana 122001 1800 102 1111
Noida Plot No.27, 2nd Floor, Block-N, Sector-18, Noida, Uttar Pradesh 201301 1800 22 1111
New Delhi 7b ground floor, Pusa Road, Road, Rajendra Park, New Delhi, Delhi 110008 011 6651 1000
West
Mumbai 9th Floor, A & B Wing, Fulcrum Building, Sahar Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099 022 4241 2003
Pune No 289/6/7, 1st Floor, KD Plaza, Jawaharlal Nehru Rd, near 7 Loves Hotel, Ekbote Colony, Mahatma Phule Peth, Swargate, Pune, Maharashtra 411042 1800 102 1111
Ahmedabad No 103 to 105, Shukan Business Center CG Road, Swastik Cross Rd, opposite Jain Dairy, Ahmedabad, Gujarat 380009 1800 102 1111
East
Jharkhand 5th Floor, Maple Plaza, opposite Road Number 2, Central Ashoka Colony, Harmu Housing Colony, Ashok Nagar, Ranchi, Jharkhand 834002 1800 102 1111
Bihar No 401, 4th Floor, Patna One Mall Dak Bunglow Chowk, opposite Bharat Petroleum Petrol Pump, Patna, Bihar 800001 1800 102 1111
Kolkata 1st Floor, Horizon Building Road, 57, Chowringee Rd, Kolkata, West Bengal 700071 1800 102 1111
South
Kerala 2nd Floor, Maduthikunnel Complex, Above Telichery Kitchen Restaurant, Junction, Kathrikadavu, Kerala 682017 1800 102 1111
Bangalore 1st Floor, Rukmini Towers, Platform Rd, near Mantri Mall, Seshadripuram, Bengaluru, Karnataka 560020 1800 102 1111
Chennai 3rd Floor, Good Shepherd Square, A Block, Dr MGR Salai, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034 1800 102 1111


Customer Support From InsuranceDekho

Customers can also get assistance from InsuranceDekho for any questions they may have about their policy or insurer. You can refer to the following information for any assistance from InsuranecDekho:-[2]

InsuranceDekho Customer Care Contact Details
Call Us 7551196989
Email- Us support@insurancedekho.com
Mail Us Girnar Insurance Brokers Private Limited,
Plot no.301, Phase-2,
Udyog Vihar, Gurugram-122022,
Haryana, India

Tips for Effective Communication with Customer Care

When speaking with customer service or the insurance, keep these few tips in mind to ensure a clear and quick exchange of information:

1. Policy Details: Ensure that you have all the information you need readily available.

2. Personal Information: Having all of your information ready, including your Aadhaar number and PAN number, expedites the process.

3. Explaining the Queries: Clarity and precision in your questions will make it easier for the adviser to understand the issues at hand and enable them to proceed with your request.

4. Documentation of Conversations: In certain situations, it's also crucial to have all of your correspondence with the customer service representative close to hand. Email correspondence, call logs, and so forth.



SBI Grievance Redressal Contact Information

You can use the following methods to get in touch with SBI Health Insurance if you need your issues or concerns resolved right away:

For Service and Queries:

1. Email: customer.care@sbigeneral.in

2. Contact Number: 1800 22 1111/ 1800 102 1111

3. Fax: 1800 22 7244

For Claim-Related Queries:

1. Email: sbig.health@sbigeneral.in

2. Contact Number: 1800 210 3366/ 1800 210 6366

3. Mail: SBI General Insurance Company Limited, 9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra - 411 045

4. SMS: SMS “HEALTHCLAIM” to 561612 for a callback



Grievance Redressal Contact Information for InsuranceDekho

Additionally, InsuranceDekho offers immediate client assistance in the following ways:

1. Email: support@insurancedekho.com / grievance@insurancedekho.com

2. Contact Number: 7551196989

3. Mail Address: Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.


Health Insurance News

FAQs

  • What are the different claim settlement options offered by SBI Health Insurance?

    SBI Health Insurance offers both cashless and reimbursement claim settlement options to their policyholders.

  • How long does it take for SBI Health Insurance to settle a claim?

    Claims are resolved by SBI Health Insurance in 30 days or less.

  • Can I track the status of my claim online through SBI Health Insurance's website?

    Yes, you can track your claim status on SBI Health Insurance's official website.

  • What documents are required to file a claim with SBI Health Insurance?

    The following documents are required to file a claim, a copy of the claim intimation, original hospital bills, payment receipts, detailed hospital bill breakdown, and pharmacy bills.

  • What steps should I take if my claim with SBI Health Insurance is denied or delayed?

    If your claim is delayed, the first step you need to take is to get in touch with your insurance provider for a follow-up regarding your claim request.

User Reviews

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What users are saying
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  • Customer service is great

    SBI Health Insurance has shown me to be a trustworthy ally during my medical journey. It was easy to go through InsuranceDekho's extensive coverage options and select the best plan for me. I appreciate their commitment to customer satisfaction and the kind, helpful personnel that is always on hand to handle my issues. I know my health is being taken care of with SBI Health Insurance.

    V
    SBI
    By Vritti Singh
    On: Jun 27, 2024
  • Claim Process is straightforwa...

    Through InsuranceDekho, I was able to obtain SBI health insurance, and thus far, everything has gone well. The claims procedure is simple, and the coverage is comprehensive, covering a wide range of necessary health treatments. When I need support, the customer service staff is always there to help. I feel confident in my coverage and am overall extremely delighted with my purchase.

    U
    SBI
    By Ujjwal Arora
    On: Jun 18, 2024
  • Simple and quick process with ...

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    A
    SBI
    By Anurag Shashwat
    On: Jun 18, 2024
  • Easy Claim Process

    I recently bought the SBI Health Insurance from InsuranceDekho and had an excellent experience with it. During challenging times, the straightforward and hassle-free claim submission process was a huge relief. Furthermore, their customer service representatives were always there to assist and direct me with any queries or issues I encountered.

    N
    SBI
    By Nikita Agarwal
    On: Jun 06, 2024
  • Comparing health insurance mad...

    Finding insurance was made simple by InsuranceDekho! After entering my information, I was presented with a list of possibilities. I got the finest deal when I purchased security for my family and myself because SBI health insurance covered us.

    R
    SBI
    By Ria Chauhan
    On: May 29, 2024

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