Bajaj Allianz Health Insurance Customer Care

Bajaj Allianz Health Insurance has been a trusted source for many people across India with a supportive customer care team. The customer care executives at Bajaj not only assist you with the policy and claims but also provide support throughout the journey. Whether you need guidance with the claim procedure, or policy updates or need quick solutions to your concerns, the team ensures you get full assistance in real-time. Find more details about customer care and nearest branch offices below.

Feel free to reach out to the Bajaj Health Insurance support team using the following details:

Some of the best services covered by the Bajaj Health Insurance Customer Care team include:

• Policy Issuance Tracker: The customer care team allows users to easily track the status of their policies as well as informs them about policy details and other terms and conditions.
• Policy Details and updates: If the customer demands a change in their personal information, the support team provides full assistance.
• Claim Registration and Status Enquiry: The support team helps the insured in the claiming process and filing documents. It even allows individuals to easily track their claim status by providing the right policy number and claim number.
• Premium Calculator: The Bajaj team provides different calculation tools for getting a premium amount. All you need to do is fill in certain information and the premium calculator will provide an instant quote for your selected policy.
• Grievance Redressal: The support team even takes care of your grievances and concerns related to delays in the response or service dissatisfaction. One can even reach out to the head or nearby Grievance Redressal Officer for faster response.
• Policy Renewal: The team notifies the insured about renewal issues and sends reminders so that they may not miss the real benefits.
• Network Locator: Enables insured individuals to locate nearby network hospitals, branches, and network garages.

Customers can use the following channels and methods to reach Bajaj Health Insurance’s support team at any time:

• Live chat option: Live chat option: Customers can reach out to customer care executives 24x7 using the live chat feature. Get immediate assistance by sending a "hi" at +91 75072 45858. The support team will provide the required help and quickly respond to your query.
• Email Support: Another secure way to send inquiries and get an appropriate solution is via email. One can send mail to bagichelp@bajajallianz.co.in highlighting the issue in detail to the support team. Usually, the team responds within 24-48 hours after receiving the query with detailed solutions.
• Missed Call Facility: Customers can send missed calls at 80809 45060 or SMS < WORRY > to 575758 for quick support and assistance related to any policy.
• Raise a Request: Customers can even raise a request for their policy and gain quick results as well as track status.
• FAQ Support: One can find solutions from the frequently asked questions provided on the FAQ page for their queries.
• Mobile App: Download the Bajaj Insurance app from the Google Play Store or the Apple App Store to get policy details, track status, and assistance easily via mobile.
• Social Media support: One can get quick updates or send queries using social media channels, i.e. Twitter, Facebook, or Instagram.
• BOING Chatbot: Customers can connect with smart care executives at any hour using the chat feature available on the official portal.

For offline support, visit the nearest branch office of Bajaj Health Insurance. Here are the region-wise branch office details of Bajaj Health Insurance for your reference:

Feel free to get in touch with InsuranceDekho's advisor for policy details, plan comparisons, claim process support, and other queries associated with Bajaj Health Insurance plans using the following details:

When communicating with the insurer's support team directly make sure you do not miss the following things:

• Policy Details: Always keep the documents and details related to the policy handy to avoid delays from your end.
• Personal Details: Often executives ask for certain personal details to quickly check on the policy, so make sure to keep the documents like PAN card, Aadhar, or Voting ID details ready for faster communication.
• Explain Query: There is no need to worry or hesitate while communicating with the support team. Just try to be clear and concise when explaining your query to the support person.
• Communication Record: Keep all the past communication records open in your tabs or screen for quick revert, including your reference number or any previous mail sent/received to/from the executives.

Here are the following ways using which customers can connect with the Bajaj Health support team for queries or concerns that need immediate attention:

• Send a quick email with your request/complaint to the officials at bagichelp@bajajallianz.co.in
• Send a "hi" at +91 75072 45858 or call 1800-210-1030 for quick assistance.
• Customers can also submit their requests or concerns using the online grievance portal [2]
• Write to Mr. Jerome Vincent (Grievance Redressal Officer) at ggro@bajajallianz.co.in if not satisfied with the response.
• Customer can even send a missed call at +91 80809 45060 OR SMS <WORRY> To 575758 if need to talk to the care specialist related to the unresolved query.