Edelweiss Tokio Term Insurance Claim Settlement
Claim Settlement Ratio | 97.01% |
Customer Care | 9:00 AM to 9:00 PM |
Death Benefit Paid For | 272 Policies |
Inception | 2011 |
Presence | 116 Branches |
Total Death Benefit Paid | 21.80 Crore |
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Best Edelweiss Tokio Term Insurance Plans

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.51%
Zero Cost Benefit
Terminal Illness
Nominee's Choice payout
Voluntary Top Up
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹97.84%
Waiver of Premium on Disability
Terminal Illness
Life Stage Benefit
Tax Benefits

- LIFE COVERTax Free₹1 Cr
- CLAIMS SETTLED ₹99.4%
Tax Benefits
Terminal illness
Claim Settlement of Edelweiss Tokio Term Insurance
Edelweiss Tokio Life Insurance offers a customer-friendly claim settlement process. The company has a claim settlement ratio of 97.01% for the financial year 2020-21. Nominees/claimants can register their claims online and offline.
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How To Make Claim
How To Make Edelweiss Tokio Term Insurance Claim Online?
Edelweiss Tokio Life Insurance has a simplified online claim procedure involving three simple steps.
Step 1: Intimating the Claim: The claimant/nominee should visit the Edelweiss Tokio Life Insurance webpage and intimate the claim by entering the nominee name, nominee phone number, and the insurance policy number.
Step 2: Submission of Documents: The Edelweiss Tokio Life Insurance claims officer will call for the documents. The claimant should either courier the same or submit it in person for processing the claim.
Step 3: Decision on Claim: If the documents are in order, Edelweiss Tokio Life Insurance takes not more than 24 hours to decide on the claim. The claim amount is credited to the bank account of the nominee/claimant.
How To Make Edelweiss Tokio Life Insurance Term Insurance Claim Offline?
Edelweiss Tokio Life Insurance has a simple offline claim procedure, as well. The claimant/nominee can call on the toll-free number 1800-212-1212 and register the claim. The Claims Mobile number is 8879688110. The nominee/claimant can also email the claim at claims@edelweisstokio.in. Alternatively, the nominee can visit the nearest branch of Edelweiss Tokio Life Insurance or write to the head office to register the claim. The submission of documents procedure is the same as discussed earlier. The claims officer decides on the claim accordingly and credits the claim amount to the bank account of the nominee.
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Documents Required
Documents Required to Make Edelweiss Tokio Life Insurance Term Insurance Claim
Edelweiss Tokio Life Insurance offers three types of term insurance claims, death claims, critical illness/hospitalisation cash claim, and disability claim. The nominee/claimant has to submit the following documents in each of the claims.
A. Death Claim
- Original Policy Document
- Claimant/Nominee’s KYC details
- Claimant’s Statement of death
- Copy of the death certificate
- Copy of the cause of death certificate
- Medical Records if the insured person was hospitalised
- Hospital certificate
- Employer’s certificate for the salaried policyholder
- Treating doctor’s certificate
- Post-mortem report
- FIR/Police Report/Panchanama/Inquest Report
- Copy of the driving licence if the life assured was driving the vehicle
B. Critical Illness/Hospital Cash Benefit Claim
- Original Policy Document
- Claimant’s KYC details
- Claimant Statement Rider
- Medical Records of the insured
- Hospital Certificate
- Employer’s certificate for the salaried policyholder
- Treating doctor certificate
C. Disability Claim
- Original Policy Document
- Claimant’s KYC details
- Medical Records
- Hospital Certificate
- Treating doctor’s certificate
- Employer certificate for the salaried policyholder
- FIR/Panchanama/Police Report/Inquest Report
- Copy of the driving licence if the insured person was driving the vehicle
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