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Universal Sompo Complete Healthcare Health Insurance

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Universal Sompo Health Insurance
Complete Healthcare Insurance
Claim SettlementAvailable
Claim Settlement Ratio96%
In-House Claim SettlementAvailable
Network Hospitals4,000+
Starting Premium for Rs. 5 lakh CoverageRs. 527/month
Starting Premium for Rs. 5 lakhs SIRs. 475/month

About Universal Sompo Complete Healthcare Health Insurance

Universal Sompo’s Complete Health Insurance plan is offered to individual and/or family. The plan is designed to pay the insured person(s) hospitalisation expenses as well as the cost of outpatient treatment expenses and varied value-added services. The dependent children can be covered from 91 days up to 25 years of age. It is a policy under which 13 relationships can be covered under a single policy.

Apart from providing the basic medical insurance coverage features like hospitalisation expenses, the policy also includes other benefits such as pre and post hospitalisation coverage, maternity, OPD, AYUSH, HIV cover, etc. The maximum allowed sum insured is of Rs. 10 Lakh and the maximum entry age under the plan is restricted to 70 years.

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Key Inclusions and Exclusions of the Plan

What's Included

  • Charges for blood, oxygen are covered
  • Expenses incurred on room rent charges, boarding charges, nursing, surgeon/specialist fees are included
  • Medical expenses in case of hospitalisation are covered
  • Cashless hospitalisation at any of the company’s network hospitals
  • Domiciliary hospitalisation expenses are covered under the policy

What's Not Included

  • Expense on treatment of diseases such as cataract, piles, sinusitis and related disorders are not covered during the first year of the policy
  • Pre-existing diseases are not covered
  • Injury or disease directly or indirectly attributable to war, invasion, act of foreign enemy are not payable
  • Pregnancy and childbirth are not covered
  • Cost of spectacles, contact lenses, hearing aids are excluded

Complete Healthcare Insurance Plan Details

Features/PlanIndividual (1, 2 Lakh)Essential (3, 4, 5 Lakh)Privilege (6, 7, 8, 9, 10 Lakh)
Restoration Benefit
100% of SI
Up to SI
N/A
No Claim Bonus
Up to 50% of SI
Up to 50% of SI
Up to 50% of SI
Room Rent
Actual
Actual
Actual
ICU Charges
Actual
Actual
Actual
Pre and Post Hospitalization
30 & 60 days
30 & 60 days
30 & 60 days
Day Care Procedure
Available
Available
Available
Free Health Checkup
Available after 2 continuous claim-free year
Available after renewal for each claim-free year
N/A
Organ Donor
Covered
Covered
Covered
AYUSH
Up to SI
Up to SI
Up to SI
Convalescence benefit
Rs. 10,000 per member when hospitalization exceeds 10 days
Rs. 10,000 per member when hospitalization exceeds 10 days
Rs. 10,000 per member when hospitalization exceeds 10 days
OPD Benefit
Covered up to 1% of SI, max up to Rs. 2500, whichever is less
Covered up to 1% of SI, max up to Rs. 5000, whichever is less
Covered up to 1% of SI, max up to Rs. 7500, whichever is less
Ambulance Cover
Up to 1% of SI or Rs. 1000 or actuals, whichever is less
Up to 2% of SI or Rs. 2000 or actuals, whichever is less
Up to 1% of SI or Rs. 3000 or actuals, whichever is less
Second Opinion
Not covered
Covered
Covered
Initial Waiting Period
30 days
30 days
30 days
Specific Illness Waiting Period
1 year
1 year
1 year
Waiting Period of PED
3 years
3 years
3 years
Additional Features
Personal accident, Critical illness, Hospital daily cash, Sub-limit applicability to avail discount
Personal accident, Critical illness, Hospital daily cash, Sub-limit applicability to avail discount
Personal accident, Critical illness, Hospital daily cash, Sub-limit applicability to avail discount
Maternity Cover
Not covered
Normal delivery up to Rs. 15000
N/A
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1872 Universal Sompo Cashless Network Hospitals in India

Complete Healthcare Insurance User Reviews

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What users are saying
  • All
  • Filing a health insurance claim for my Universal Sompo- Complete Healthcare Insurance with InsuranceDeko is st...

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    M
    By Manjit Singh
    On: Sep 18, 2023
  • I bought a good health insurance plan that covers me for any critical illness. I chose Universal Sompo- Comple...

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    S
    By Suraj Pandey
    On: Jul 05, 2023
  • Within just three easy steps, I could issue Universal Sompo’s Complete Healthcare Insurance plan. I landed on ...

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    K
    By Kusum Agarwal
    On: Feb 19, 2021
  • All the health insurance policies on InsuranceDekho have the widest coverage and optimum benefits, yet the pri...

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    R
    By Rumpa Nath
    On: Feb 02, 2021
  • Complete healthcare by universal sompo is a plan that anyone can buy at anytime in the lifetime. The best thin...

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    J
    By Jayant Kodnani
    On: Feb 24, 2020

Add-ons to Enhance Benefits

  • Critical Illness Cover

    If you opt for add-on cover against critical illness and have paid an additional premium, then the company will pay for reasonable and customary charges incurred on expenses as listed under ‘What We cover’ up to an additional Sum Insured limit equal to his/her Basic Sum Insured. The additional sum insured available for a critical illness under this optional extension cover will not qualify for a cumulative bonus or for the limit for daily allowance, ambulance expenses and cost of health check-up.

  • Personal Accident

    Under this add-on, a lump sum amount is paid for death resulting from accidental bolidy injury within 12 months from date of accident or a lump sum amount is paid for permanent total disability conditions such as loss of eyesight, loss of limbs, etc. resulting from an accident within 12 months from date of accident. 

     

  • Hospital Daily Cash

    This optional benefit provides daily cash for each day of hospitalisation, if the hospitalisation exceeds 3 days.

  • Sub-limits

    With this optional benefit, you can choose to restrict your defined illness/disease up to a specified limit and earn discounts on doing so.

  • Treatment only in Tiered Hospital

    This add-on offers you a discount if you choose to take treatment in a network hospital. On doing so, you can avail 5% discount on the premium. On the other hand, if the treatment is taken in a non-network hospital, 10% co-payment is levied under the policy.

Universal Sompo Complete Healthcare Insurance Expert Review

  • Expert Review

    As living a healthy lifestyle is essential, similarly being covered under a comprehensive health insurance plan that offers you complete coverage under all circumstances is essential too. Good news is that Universal Sompo has come up with such a plan by the name of Complete Healthcare Insurance.

    Available in 3 variants viz., Individual, Essential and Privilege Plans, Universal Sompo Complete Healthcare Plan is a policy that fulfills everyone’s needs. No problem as the sum insured options start at Rs. 1 Lakh and go up till Rs. 10 Lakh for Individual as well as Family Floater basis. Also, anyone aged between 18 years to 70 years can seek coverage under this policy for 1 year to 3 years. Not leaving behind dependent children, they can also be covered up to 25 years of age. Which means, this policy not only allows you to cover individuals but also allows you to cover your extended family under a single plan. Apart from this, the plan gives you 5 options where you can enhance your cover or waive according to your needs. These are-Critical Illness, Personal Accident, Hospital Cash, Sublimit and Treatment in a tiered Network. There is still more to this policy - No co-pay, deductible, excess at any age or any place.  

  • Major Attractions

    One of the many benefits of buying this policy from Universal Sompo is In-patient hospitalisation cover for AYUSH treatments. Other benefits include-cover for people with HIV/AIDS, restoration of Sum Insured, second opinion, monthly newsletter, wellness package, and other value-added services. Apart from these, few more coverage benefits that get you covered in unforeseen circumstances are-

    • Vaccination expenses
    • 141 daycare procedures covered
    • Emergency ambulance charges are covered
    • 10% No Claim Bonus provided subject to a maximum of 50%
    • Domiciliary hospitalisation cover for a treatment exceeding 3 days of hospitalisation
    • Convalescence benefit of Rs. 10,000 once in a policy year in case you are seriously ill
    • Dental treatment costs arising due to accident, treatment of which has been taken in a hospital as an in-patient
    • 30 days pre-hospitalisation cover. If the hospitalisation is intimated 5 days before hospitalisation, then it is covered for 60 days
    • 60 days post-hospitalisation cover is provided. If the hospitalisation is intimated 5 days in advance, then these expenses are covered until 90 days after the discharge from hospital
  • What’s More?

    The plan benefits do not only comprise of coverage features. It also provides you with some benefits that keep you happy and satisfied through the entire policy period. These are-

    • The policy is renewable for lifetime
    • Hassle-free claim settlement procedure
    • Cashless hospitalisation in-network hospitals
    • Tax benefits under Section 80D of the Income Tax Act 1961
  • Conclusion

    Considering the countless benefits provided by Universal Sompo through this plan, it seems to be a perfect product to cover an individual or the entire family.

    To get this policy issued quickly and with utmost transparency, you should buy it online. It is a preferred one because offline transactions have higher chances of misinterpretation of information and may even cost you more time and money. So, make the deal worthy by going online soon. 

Universal Sompo Complete Healthcare Insurance Brochure

  • 1.49 MB
  • PDF Document
  • Apr 04, 2019

Claim Process at Universal Sompo Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 72 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 72 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

FAQs on Complete Healthcare Insurance Health Insurance Plan

  • What is the sum assured in Universal Sompo’s Complete Healthcare Insurance policy?

    The sum assured is provided for up to Rs. 10 Lakh in Universal Sompo’s Complete Healthcare Insurance policy.

  • What is the age criteria for Universal Sompo’s Complete Health Insurance policy?

    The age criteria for Universal Sompo’s Complete Health Insurance policy is up to 70 years.

  • What is the cashless claim procedure for Universal Sompo’s Complete Healthcare Insurance policy?

    Follow the below steps to get cashless healthcare treatment: 1. In case of an emergency hospitalisation, call their helpline number and lodge your claim within 24 hours of hospitalisation. 2. In case of a planned hospitalisation, inform the insurer 48 hours prior to the hospital admission. 3. Visit a nearby network hospital and show the company's health card number, along with your valid photo ID. 4. Collect the ‘Cashless Request Form’ from hospital/TPA desk. 5. Fill in the required details and give it to the TPA desk in the hospital. 6. Hospital authority will verify the details and will send the filled ‘Cashless Request Form’ to the concerned insurer by fax. 7. Universal Sompo will review the request, approve or reject it as per the policy terms and conditions and you will be communicated about the same. 8. You will need to pay the deductibles and any extra amount that is not covered in the policy. 9. You can check your claim status by using your claim reference number.

  • What is the reimbursement claim process in Universal Sompo’s Complete Healthcare Insurance?

    When you avail the treatment at a non-network hospital and pay the medical bills on your own, you can file for its reimbursement. Post-discharge from the hospital, this amount can be claimed from the insurer. Below are the steps for filing reimbursement of your hospitalisation expenses: 1. Call at their health helpline number 1800-200-5142 or email at healthserve@universalsompo.com. 2. Remember to lodge your claim within 24 hours in case of emergency admission and 48 hours prior to hospitalisation in case of planned hospitalisation 3. Get admitted and avail the treatment. Settle your bills and collect all the original documents when getting discharge. 4. Fill the claim reimbursement form 5. Submit the form with all the original documents containing all the hospital bills at the registered address of the insurer 6. On receipt of all the documents, Universal Sompo will process your claim as per the terms and conditions. Intimation will be sent to you regarding the same.

  • What is the information required while filing a claim in Universal Sompo’s Complete Healthcare Insurance?

    When you avail the treatment at a non-network hospital and pay the medical bills on your own, you can file for its reimbursement. Post-discharge from the hospital, this amount can be claimed from the Following details are required by the policyholders: 1. Your contact details 2. Universal Sompo health insurance number and membership ID number mentioned on the Health Card 3. Name of the patient 4. Nature of illness/accident 5. Date and time of loss in case of an accidental hospitalisation or starting date of a symptom of disease in case of an ailment 6. Location of loss/accident 7. Geographical details

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