Canara HSBC Life Insurance Claim Settlement

Canara Life Insurance has a high claim settlement ratio of 99.23%, which clearly depicts the reliability of the insurance provider. Higher CSR also means that the insurer is prompt to pay out all the valid claims submitted by the policyholders. It also makes the company more trustworthy to its customers and shows its commitment to serving the customers when financial support is required the most.

To start your claim process with Canara Life Insurance, follow these steps.

How to File a Claim?

Step 1: Open the Canara Life Insurance Website

Open the Canara Life Insurance website and click on “Customer Service”>“Claims” >“Claim”.

Step 2: Download the Form

If you scroll down on the page, you will see the “Documents Required for Processing Claims” section. Under it, there are three options: individual claims, health insurance claims, and group claims. Choose the desired option and download the form.

Step 3: Gather Your Documents

Before you start to fill up the form, gather all the important documents like policy documents, medical reports, death certificates (for life insurance claims), and any other important documents.

Step 3: Fill in the Claim Form

Once you get hold of all the necessary documents, start filling up the form with the required details such as the policyholder’s personal information, the type of claim, and supporting info.

Step 4: Submit Your Claim

After filling up the form, send the form with the required documents to the Canara Life Insurance Company’s head office, nearest bank branch, or any of their offices.

Step 5: Stay Updated

Upon successful verification, the company will provide you with the payout. It's very important to stay in touch with the insurer after you have filed your claim. Contact their customer support team to stay updated about the claim status.

The following details need to be filled in the Canara Life claim form.

• Policyholder Information

The personal information of the policyholder, such as name, address, contact details (like phone number and email), and policy number.

• Claimant Details

Claimant Details, including name, DOB, address, contact details, occupation details, monthly income, relation with Life Assured, bank details, etc.

• Claim Circumstances

While filling up the form, describe the incident that led to filing the claim. For example, in case of a death claim, mention the date and the cause of death in a few words.

• Supporting Documents

While submitting the form, you need to attach a few documents with it as well, including a death certificate, medical reports, policy documents, and any other important documents.

The claim process of Canara Life Insurance goes like this:

Step 1: The policyholder needs to fill up the form and submit the form at the company’s head office, nearest bank branch, or their offices with an attested photo ID and address proof.

Step 2: Once the company receives your form, they will register your claim.

Step 3: After registering, the company will send you other related forms that need to be filled. Collect these forms from their offices or the respective bank branches.

Step 4: You can download these forms from their official website as well to speed up the process.

Step 5: The company will start processing the claim once they receive all the forms and documents.

Step 6: After verifying all the documents, the insurer will make their decision about your claim settlement.

You can check the Canara Life Insurance claim status in both online and offline mode.

Online

Step 1: Open the Canara Life Insurance website and click on the “Customer Service” option. After that, click on the “Claims” > “Claim Status”.

Step 2: Then, you’ll be redirected to another webpage where you are required to enter the Application Number, Claim Number, and Captcha. Click on Fetch Status.

Step 3: And it’s done! You’ll be able to see the status of your claim.

Offline

If you are willing to know your claim status in offline mode, connect with Canara Life Insurance via their toll-free customer care numbers: 1800-891-0003, 1800-103-0003, and 1800-180-0003 from Monday to Saturday (9:00 AM to 6:00 PM IST). You can also visit the company’s nearest branch office to enquire about the claim status.

Alternate Method

If you have bought the policy through InsuranceDekho, reach out to our customer support team at 755 1196 989 to know the claim status or drop an email at support@insurancedekho.com.

Canara Life Insurance provides a smooth claim settlement within 15 to 30 days from the date of receipt of the last necessary document.

Tips to Get Your Claim Settlement Faster

To speed up your claim settlement, follow these guidelines.

• Understand Your Policy

To make the claim settlement process smooth, you need to have a comprehensive understanding of the policy terms, conditions, exclusions, and other details.

• Communicate Effectively

Effective communication with the insurance provider during the claim settlement process is important. Respond quickly if the insurer asks for any additional documents or information during the process.

• Educate The Nominee About Your Plan

It’s vital that the nominee is aware of all the details of your life insurance policy, like how much the policy is worth, how to file a claim, and what documents will be required in the future. This way, if they ever need to make a claim, it can be done hassle-free, without any delays.

• Update Your Personal Details From Time To Time

Update your personal details, such as your address, contact details, and health conditions frequently. If there’s a change in the beneficiary details, then update that as soon as possible because any mismatch in the details will result in a delay in claim settlement.

• Honesty For The Win

While filling out the claim settlement form, make sure you are honest about your medical history, health conditions, or any other complications.

To get proper claim settlement assistance from Canara Life, you can:

1. Toll free number: 1800-891-0003 / 1800-103-0003 / 1800-180-0003
2. Contact Mr. Satyabrata Das (dedicated claim representative of Canara HSBC) on

• Call: +91-9937139010
• Email: Satyabrata.das@canarahsbclife.in

Team InsuranceDekho is always dedicated to supporting the Canara life insurance policyholders whenever assistance is required regarding the policy or claim procedure.

Our support team is available 24*7, via call at 755 1196 989, except on national and gazetted holidays. If you prefer email, don’t hesitate to reach out at support@insurancedekho.com.