Shriram Car Insurance FAQs

The company has a dedicated portal, where you can pay the policy premium, for both the purchase of a new policy and renewal of an existing policy, using a Debit/Credit card or Net Banking.

Even if someone else was driving your car at the time of an accident, the insurance policy will remain applicable.

The Sum Insured mainly depends on the Insured Declared Value (IDV) of the car. The IDV is the manufacturer’s listed price of the vehicle minus depreciation. Apart from IDV, the sum insured also depends on the fuel type, engine displacement and make and model of the car.

In case no claim is filed during the entire policy tenure, the policyholder will be entitled to get a No Claim Bonus (NCB) discount on own-damage premium of the policy at the time of renewal. The NCB discount can be accumulated over the years and usually ranges between 20-50% of the own-damage premium.

In case of bodily injury/death of a third party due to an accident involving the insured car, the insurance company is liable to provide a limited/unlimited compensation amount decided by a court of law. However, in the case of third party property damage, the insurance company’s compensation liability is capped at Rs. 7.5 lakh.

Yes, it solely depends on the policyholder whether he wants to have the benefit of the zero depreciation add-on cover for a particular claim or not.

The premium of your zero depreciation cover increases because the company has to bear more liability every year owing to the continuous depreciation of the insured car.

You can include zero depreciation cover along with your car insurance plan either at the time of buying or renewing your insurance plan.

Factors responsible for determining the cost of zero depreciation cover are as follows:

• Age of car
• Model of car
• Registered location of car, etc.

Yes, it is a mandatory requirement for all car owners as per the Motor Vehicles Act.

It offers coverage in the following events:

• Accidental Death
• Permanent Total Disability
• Permanent Partial Disability
• Temporary Total Disability
• Additional Benefit Transportation of Mortal Remains
• Children‘s Education Benefit

There are various benefits of buying Shriram third party car insurance, some of which are listed below:

• A hassle-free claim settlement procedure
• No hefty paperwork
• Protection against accidental legal liabilities against third party property or person
• Online policy buying facility

A coverage for around 7.5 Lakhs will be offered in case of any third party property damage.

To purchase the Shriram comprehensive car insurance policy follow the below-mentioned steps:

• Visit the official website of Shriram General Insurance and select the ‘Car Insurance’ option on the homepage.
• On the next page, select the ‘Buy Online for New Vehicle’ option.
• Provide the required personal details and vehicle details.
• Select a premium quote and make the payment. You are done!

No, it is not available by default with the third party only policy but you one can avail the Electrical & Electronic Accessories cover as an additional add-on along with a comprehensive car policy against an extra premium.

Yes, they have a mobile application by the name of ‘My SGI (Shriram General Insurance Customer Mobile App).

Shriram comprehensive car insurance offers the policyholder protection not just against third party liabilities (both human life and property) but also for damages or losses sustained by the insured vehicle.

Shriram General Insurance aims to settle a claim as soon as the policyholder provides all the documents to the company, however, it will take no longer than 7 days for a claim to be fully settled.

To locate a cashless garage authorised by Shriram General Insurance, visit the insurer’s official website, locate and click on ‘Claims’ tab present on the homepage. Scroll down the ‘Claims’ page then click on the ‘Private Car Cashless Garages’ present under the heading of ‘Car Insurance’. On the next page, you will be given the option to select the state and city. A list of all the company’s cashless workshops will appear on the screen once you select your state and city. You can pick a garage that is the most convenient for you to access.

The amount that you are supposed to pay at the time of claim settlement is dependent upon the type of insurance plan purchased and other add-ons. However, irrespective of it, you still have to pay for compulsory and voluntary deductibles (in the case opted while buying the policy).

No, filing for an FIR at the police station only if the accident leads to severe injuries to an individual, theft of the vehicle or damage to any third party property.

Yes, you can avail add-on covers at an additional premium cost along with the premium paid against the basic insurance plan.

A policyholder can choose to buy add-on covers along with their car insurance plan either during the time of buying the policy or during the time of policy renewal.

There is no such limit on opting for the number of add-on covers along with your basic car insurance plan. You can choose to include as many as you want depending upon your budget and need.

No, including an add-on cover along with your Shriram car insurance plan is not mandatory. The add-on covers are available as an option to enhance the coverage of your insurance cover and offer other extended benefits that are not covered by the basic insurance plan.

Add-on covers offered by Shriram General Insurance Company include zero depreciation, return to invoice, daily reimbursement, key replacement, personal belonging, NCB protection cover, multicar rebate.

Shriram General Insurance offers both short-term (1 year) as well as long-term (3 years/5 years) car insurance policy. A car insurance policy is valid for the tenure opted by you at the time of purchase/renewal.

Shriram General Insurance accepts payment via credit cards, debit cards as well as Net Banking facilities. The insurer is expanding its acceptable payment methods and introducing other payment services like Cash Cards, Mobile payment applications etc.

It is advisable to get your car insurance plan renewed before the date of expiry in order to keep your insurance plan active and to continue availing all the benefits and coverage of the plan.

Yes, you can pay your renewal premium amount in cash and for that you have to visit any nearest branch of Shriram General Insurance company.

You can calculate the payable premium amount easily by using the premium calculator available at InsuranceDekho’s website.

Once you have made the payment for your Shriram car insurance plan, you will receive the policy document at your registered email-ID.

The premium calculation for car insurance takes place based upon the factors like make of the car, model of the car, variant of the car, fuel type of the car, engine cc of the car, amongst others.

Yes, you can calculate the premium charged by your insurance company both for a new car as well as an old car.

A premium calculator can be used to calculate the payable premium amount and Insured Declared Value or IDV by different insurance companies.

An own damage insurance plan helps the policyholder in staying protected against damage/loss sustained by own car because of any kind of theft, accident or mishap, etc.

You need the following documents to make a claim:

• Copy of car insurance policy
• FIR Report Copy
• Repair estimate
• Car RC
• Driving license
• No claim certificate
• Photos and other proofs of the accident
• Other documents (in case asked by the insurer)

No, buying an own damage insurance cover is not necessary, it depends entirely upon the requirements of a policyholder.

The premium is calculated by taking into consideration various aspects such as car age, car make, car model, engine cc, geographical zone, vehicle type, etc.

Own damage insurance cover offers financial safety to the policyholder against the damages or losses caused to the own vehicle in an accident or mishap. While, on the other hand, a third party insurance cover offers protection to the insured against a third party person or property in an accident or mishap.

In case you have misplaced or lost your Shriram Car insurance policy document, then you can talk to the customer care executive of Shriram General at their toll free number i.e 7551-196-989 and request them to send a duplicate insurance policy to you.

To get the discrepancies corrected in your policy document, you can call Shriram General customer care number at 7551-196-989 and request them to do the same. Thereafter, when all the necessary corrections are made, a new policy document will be issued to you.

To download the document, you can simply go to the motor policy pdf page. Then, you need to enter details like policy number, registration number, engine number etc and enter the captcha code. After this, simply click on ‘Search’. The document will get downloaded in the PDF format.

Yes, the company has an official app known as My SGI (Shriram Gneral Insurance Customer Mobile App). It can be downloaded from Playstore.

A policy document refers to a legal contract between the insurer and the insured, wherein all the terms and conditions of the car insurance policy are mentioned in detail such as exclusions, inclusions, coverage offered etc.