Digit Zero Depreciation Add-on

When an insurer provides a claim, it charges the insured person for the depreciation cost of the part of the car. With Digit’s Zero Depreciation add-on, the insurer covers the depreciation cost as well during a claim. Zero depreciation is an add-on coverage for your Digit car insurance that saves you money as this add-on protects you from paying for the depreciation cost during a claim. You can add the zero depreciation cover to your own damage or comprehensive policy. With this add-on you get the complete claim amount without any depreciation deductions.

What is Zero Depreciation Car Insurance?

Depreciation is the reduction of the value of the car and its parts due to natural wear and tear with time. When you file a claim for damage to your car, the insurer settles the claim taking depreciation cost into your account and you are charged for the same. With a zero depreciation cover, the insurer does not charge you for the depreciation.

To have a better understanding, let's see this example:

If your car part is damaged and you take it for repair and find out that the total payable amount for repair is Rs. 20,000 and the total depreciation of the car part is Rs. 6,000. Now if you don't have a zero depreciation cover, you will have to pay Rs. 6,000 from your pocket and the insurer will pay Rs. 14,000. On the contrary, if you have the add-on you will receive a claim of complete Rs. 20,000.

Here’s a list of car components and their depreciation value:

Additionally, here’s the depreciation rate based on the age of the car as per IRDAI:

Rate of Depreciation of Metallic Parts

The rate of depreciation of metallic parts in a car is mentioned in the table.

The Rate of Depreciation of Non-Metallic Parts

The given table denotes the rate of depreciation of non-metallic parts of a car.

Benefits of Purchasing Digit Zero Depreciation Car Insurance

Below are the benefits of purchasing Digit Zero Depreciation car insurance:

• Get higher claim payout: The key benefit of purchasing a zero depreciation insurance is that the insurer covers the total cost of repair in the claim whereas without a zero depreciation cover, policyholders are obliged to pay for the depreciation cost in the claim.
• Save more money: The depreciation rate can be as high as 50% of the value of a part. This means that with a zero depreciation cover, you will not have to bear the depreciation cost and you can save a lot of money in case your car gets damaged.
• Peace of Mind: When your car sustains damage, it is already very frustrating and calculating the expenses of repair builds more tension. With a zero depreciation policy, you can be relaxed regarding the cost of repair.

How To Buy Digit Zero Dep Car Insurance with InsuranceDekho?

To purchase Digit Zero depreciation car insurance, make sure you have the following documents accessible.

1. Your registered mobile number to receive OTP
2. Your KYC details
3. A scanned copy of your passport-size photograph or a physical passport-size photograph (might be asked in some cases)

To proceed with the process, follow the given steps to purchase Digit zero depreciation insurance.

Online Process

You can purchase the Digit zero depreciation car insurance policy online via a smooth and hassle-free process offered by InsuranceDekho. To buy the policy, follow these simple steps:

Step 1: Visit InsuranceDekho’s Website

Go to the official website of InsuranceDekho and check the homepage for Car Insurance. On this page, you will find a form asking for the basic details of your car.

Step 2: Enter your vehicle number e.g. DLXXBRXXXX

Provide the correct details, these would include the vehicle number, its make model, and variant, etc. Proceed by clicking ‘Next’.

Step 3: Compare All Car Insurance Plans

Now you will see a list of all insurance policies available for your vehicle along with their quotes. You can compare plans and apply filters to narrow your options. Select the ‘bumper to bumper’ checkbox to filter the plans with zero depreciation benefits. If the Digit car insurance plan meets your requirements, click on it and proceed.

Step 4: Add the Zero Depreciation benefits

Now you will be shown all the available add-ons for your policy. If you had not applied the ‘bumper to bumper’ filter earlier, you can add the add-on now along with other desired add-ons. Proceed further by clicking ‘Next’.

Optional Step: Connect with An InsuranceDekho Advisor

Through significant experience in the industry, InsuranceDekho realises that some customers are inclined to thoroughly introspect policies before purchasing and might require human interaction to show trust. Such customers can click on the ‘request a call back’ button and they will receive a call back from a dedicated InsuranceDekho advisor who would have adequate in-depth knowledge to find the best plan for you. They will also assist you in further steps and will clear all your queries.

Step 5: Make Payment

Proceeding to the final step, after you carefully review your details you need to make the payment. Complete the payment using a debit card, credit card, UPI, or QR code.

Offline

If someone wants to buy a policy offline, they can simply do it by contacting InsuranceDekho at +91-7551196989 or writing an email at support@insurancedekho.com. InsuranceDekho will assist and arrange a home visit by one of our Relationship Managers. The Relationship Manager will guide and assist you throughout the process of purchasing a Digit zero depreciation car insurance policy.

Purchase Digit Car Insurance from the insurer website

You can purchase the Digit bumper-to-bumper car insurance through Digits online website and mobile application. The steps will be similar to what is mentioned above.

Documents Required to Buy Digit Zero Dep Insurance Policy

You need the following documents to purchase the Digit Zero Depreciation policy:

• RC of Vehicle
• Personal Identity Card (Aadhar card /PAN card/ Passport/ Voter ID)
• Driving Licence
• Previous policy documents

Digit Zero Dep Car Insurance Claim Process

How to File a Claim (Step-by-Step Process)

To file a claim with Digit, follow the given instructions:

• Step 1: Initiate the claim by calling Digit customer support or using ‘File a Claim’ on the Digit App. For a smooth claim process, It is important to inform the insurer as soon as possible. Also in case of an accident, you must file an FIR and keep a copy of the same.
• Step 2: After the initiation, complete an online survey on the Digit App using your smartphone. You will be given guided instructions to take images and videos of the damage to your vehicle.
• Step 3: Once your claim is approved, choose between cashless and reimbursement claim settlement and send/take your car for repair. Due to the zero depreciation policy, you will not be charged for the depreciation of parts and the complete claim will be provided.

Documents Required

While applying for a claim, ensure that these documents are accessible as they will be required in the claim process:

• Completed Claim Form
• Policy Documents
• Copy of FIR (if applicable)
• Vehicle Registration Certificate (RC)
• Proof of Identity
• Repair Cost Estimate
• Bank Account Information

Claim Assistance

Our exposure to customer engagement has witnessed cases where claim settlement has proven to be a hassle and can be exhausting often. To help our customers in such challenging situations, InsuranceDekho has a dedicated claim assistance team that will help you in filing your claim. We will ensure all necessary documents are submitted and properly attested, we also help in meeting deadlines and warning you of any action that might hurt the chances of getting the claim. To avail of these services, simply call on 0755-1196989 or write an email to support@insurancedekho.com.

If you do not get a response from our team or receive a dissatisfactory response, then escalate your query to the Grievance Redressal cell by mailing to grievance@insurancedekho.com.

Covered, not covered under Digit Zero Depreciation Car Insurance Policy

Mentioned below is a list of what is covered and what is not covered in the Digit Zero Depreciation policy.

Inclusions

• Digit completely covers the depreciation cost of spare parts like rubber, nylon, fibreglass, plastic parts, etc
• The complete claim amount is provided as per the IDV value in case of damage.

Exclusions

• Claim will not be provided if the policy has expired.
• If the damage can't be inspected, the insurer is not liable to provide a claim even after repair.
• If a claim is registered after 30 days of damage/loss, then Digit will reject the claim.
• Any damage which is not covered under the policy won't be covered.
• Depreciation on specific parts such as tyres and batteries is not covered unless specified in policy documents.
• Digit does not cover the wear and tear of parts under the zero depreciation policy.

Customer Support

To connect with customer support, you can reach out to them via call, email or various other channels.

InsuranceDekho Customer Support

To connect with InsuranceDekho’s customer support team:

Call on 755 1196 989 ( 24x7 available )

Email at support@insurancedekho.com.

Digit Customer Support

You can connect to Digit customer care by :

Call on 1800-258-5956

Mail at hello@godigit.com.

WhatsApp on 7026061234

Digit Zero Depreciation comes with multiple benefits provided that the following conditions are fulfilled:

• It is not available for cars of more than 5 years of age
• A maximum of 2 claims is admissible during the policy period.
• It is not applicable for theft, CTL and TL of the insured vehicle.

What Is Included Under a Digit Car Insurance Policy with Zero Depreciation Cover?

Here are some aspects that are covered under a Digit car insurance policy with Zero Depreciation Cover:

• Coverage for car parts is given to the policyholder such as nylon, rubber, fibreglass and plastic parts.
• A car insurance plan with a zero depreciation cover gives coverage for partial damages to the battery and tyres without considering the depreciation.
• Cost of repairs or replacement of car parts are borne at the time of claim settlement and it is provided to the policyholder.
• Policyholders can include the zero depreciation add-on cover to the policy at the time of renewal or the purchase of the car insurance policy.

What Is Not Included Under a Digit Car Insurance Policy with Zero Depreciation Cover?

Given below are some aspects that are not covered under a Digit car insurance policy with Zero Depreciation Cover:

• Damage to an insured car caused due to mechanical faults or any sort of failure
• Loss or total damage incurred by the insured car is not covered or compensated for.
• Damage to the uninsured parts like tyres, gas kits or b-fuel kit is not covered.
• Routine ageing/wear and tear of the car are not covered or compensated for.