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Top Digit Car Insurance Plans

PLAN TYPE: Comprehensive
Starting From 2610
PLAN TYPE: Third Party
Starting From 2094
PLAN TYPE: Own Damage
Starting From 1277

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Have you made a insurance claim in the previous year?

Digit Car Insurance Claim

A claim refers to the right of a policyholder which allows him/her to get compensated for the expenses incurred by him/her for his/her insured car due to a mishap such as a road accident or theft. Digit General Insurance offers an easy and hassle-free process which allows its policyholders to get their car insurance claims settled instantly.

Digit Car Insurance offers both cashless claims as well as reimbursement claims. You can avail the facility of a cashless claim at more than 1,000 garages pan India which are associated with Digit General Insurance.

List of Documents Required During Claim Settlement

When it comes to claiming settlement of car insurance, several documents are needed in the process to validate your legal adherence to driving the vehicle and to raise the claim for the damage or loss. Here is the list of documents you should keep handy as per the variety of events:

1. In Case of an Accident

  • Original policy documents of car insurance policy
  • Duly filled and signed claim form
  • Copy of Registration Certificate (RC)
  • Copy of Driving License
  • Copy of FIR (First Information Report)
  • Original tax receipts
  • Estimate of cost of repairs
  • Payments receipts or bills once the repair has been done.

2. In Case of Third Party Claims

  • Duly filled and signed claim form
  • Original/Copy of car insurance policy
  • Copy of Registration Certificate (RC)
  • Copy of Driving License
  • Copy of FIR (First Information Report), if required.

3. In Case of Theft

  • ‘No Trace Report’ of the insured car from the police.
  • Duly filled and signed 26, 28, 29, 30 and 35 Forms
  • Original Registration Certificate (RC)
  • Theft declaration from Regional Transport Office
  • All sets of Keys/Warranty Card/Service Booklets.

How To Make Digit Cashless Car Insurance Claim

Step 1: Intimation Of Claim

It is essential to inform the insurer about the accident or the covered event/uncertainty as soon as possible. All you need to do is call at the 24x7 responsive toll-free number 1800-258-5956, and give the Digit representative all the information you have. No forms will be required to be filled at the moment.

Step 2: Acceptance Of Claim Request And Self Inspection Of Vehicle

Digit is known for its quick claim initiation. As soon as you intimate the claim, a self-inspection link will be sent to your registered mobile number. You will be required to follow the steps and instruction and shoot the damages sustained by the vehicle with the help of your smartphone.

Step 3: Assessment And Documentation

The team at Digit will assess the loss and damage and reach out to you with the estimation of the expenses and claim amount.

Step 4: Repair And Final Claim Settlement

Digit policyholders have the liberty to avail hassle-free cashless workshop services from over 1,000 associated garages. The company will directly pay the entitled claim amount and the insurer can take back the car after paying the necessary deductibles.

How To Make Digit Reimbursement Car Insurance Claim

Step 1: Claim Intimation

Policyholders must inform the insurer about the accident or the covered event/uncertainty immediately. Simply call at the 24x7 responsive toll-free number 1800-258-5956, and furnish the Digit representative with all the details known to you about the accident. You will not be required to fill any form at the moment.

Step 2: Self Inspection Of Vehicle

Digit does not wish to waste any time in sending manual surveyors and so it will send you a self-inspection link as soon as the claim has been initiated. All you need to do is shoot the damage sustained by your vehicle from your smartphone in a simple step-by-step process.

Step 3: Assessment And Documentation

Digit will look into the sent shots sent by you and will assess the damage. The team at Digit will get back at you as soon as they have an estimate.

Step 4: Repair And Final Reimbursement

Digit policyholders have the liberty to choose any workshop services of their preference to get the damage repaired. The company will Reimburse the entitled claim amount after the insured policyholder has furnished all the invoices and receipts to them. The insured can take back the vehicle after paying the necessary deductibles.

Common Digit Car Insurance Claim Rejection Reasons

Digit General Insurance has set some standards that every policyholder needs to follow to settle a claim. The insurer rejects the claim under the following circumstances:

  • When the accident occurred while the driver was under the influence of intoxicants.
  • When the car was being driven in the absence of a valid license-holder present, by a novice driver with a learner’s license.
  • When false evidence was provided.
  • When there is no evidence to prove the occurrence of the accident.
  • Damage due to mindful negligence on the part of the driver.
  • Non-accidental damage
  • The claim was not filed immediately

Digit No Claim Bonus

Digit General Insurance offers a No Claim Bonus (NCB) to its policyholders for every year in which they did not make any claim. It is a discount on the amount of premium that ranges between 20% to 50% and is something you earn at the end of your car insurance policy period by driving safely throughout and maintaining a record of raising no car accident claims. This clears that NCB is zero when you buy a comprehensive car insurance plan and you earn it to avail only on your policy renewal and it increases with every claim-free policy year.

A No Claim Bonus is a reward that is provided to the car insurance policyholder for safe driving and not to the insured car or any other vehicle. On this note, even if you switch your car, your NCB stays with you. Therefore, if you decide to buy a new car, you will be issued a new car insurance policy, but you can still avail of the NCB you accumulated on the old car or policy. However, to keep your NCB benefit intact, you must timely renew your car insurance policy and must refrain from making any small claims by bearing them on your own.

Must Read Articles before buying Digit Car Insurance

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414 Digit Cashless Garages in India

Insurance Products by Digit General Insurance

Digit Car Insurance Claim FAQs

  • How can I locate a cashless garage associated with Digit?

    Navigate to the official website. You will be needed to scroll down the homepage and click on ‘Find Garages’ option located under the heading of ‘Services’. On the next page, select the city and give the Manufacturer name. Then Click on ‘Find Garage’, a list of the associated workshops will appear on your screen.

  • What additional things do I need to furnish to the company for claim settlement in case of theft of the insured vehicle?

    Apart from the necessary documents, you will be required to submit the entire set of vehicle keys, the Final Report – No Trace Report for the lost vehicle, Indemnity Bond as well as the NOC (No Objection Certificate) from the financer in case of theft of the vehicle.

  • How long will it take to process the final claim settlement?

    90.4% of the motor claims filed in Digit are settled are within 30 days. You can also check for the claim settlement turn around time, as that will help to give you an insight on how fast the claims are being processed and settled by the insurer.

  • Is the car insurance claim process time-bound?

    Yes, the claim process is time-bound. It is advisable to inform the insurer within 24 hours of the incident.

  • From where can I get the claim form of the Digit car insurance plan?

    You can download the claim form of Digit car insurance policy from its official website or reach out to the nearest branch and collect the hard copy of the claim form.

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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.